Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 160+ across 26 states and 7 countries, headquartered in New York City.
Lithic is hiring an Engineering Manager to lead the team building the next generation of AI-powered program management tools. Program Services is one of the most operationally complex surfaces in fintech — dispute resolution, fraud monitoring, compliance oversight, cardholder support, reconciliation — and it's almost entirely unexplored territory for agentic AI. Your team will change that.
What you'll do:
- Lead and manage a team of full-stack engineers, owning their performance, growth, and overall team health
- Own the technical vision for agentic program management — defining where AI agents can take over manual workflows in disputes, fraud, compliance, and customer operations, and building the roadmap to get there
- Partner closely with product, design, and Lithic's operations teams to identify automation opportunities and ship tools that meaningfully reduce manual lift for customers and internal teams
- Drive engineering execution — maintaining velocity, managing scope, and holding a high bar for code quality and operational excellence
- Build and reinforce engineering best practices, leveling up the team's tools, processes, and collective craft
- Recruit, hire, and retain strong engineering talent
- Serve as a technical thought partner to cross-functional stakeholders across product, design, and the broader engineering org
What you'll bring:
- Proven experience managing software engineering teams, with a track record of delivering complex products in a fast-moving environment
- Genuine excitement about building agentic systems — you've thought hard about where LLMs and AI agents fit (and where they don't) in high-stakes, regulated workflows
- Strong technical foundation — you've shipped full-stack products and can credibly engage on architecture, code quality, and technical tradeoffs
- Experience with modern web stacks; familiarity with TypeScript, Node/Express, and frontend frameworks (e.g., Vue or React) is a plus
- A clear point of view on what great engineering management looks like — hiring well, developing people, and building team culture
- The ability to balance speed and quality, and to help your team do the same
- Strong communication skills and comfort operating across engineering, product, and business stakeholders
Why this role:
The work of managing a financial card program is still largely manual — compliance reviews, dispute filings, fraud rules, reconciliation reports. Lithic has the platform, the data, and the customer relationships to change that. This team has a legitimate first-mover opportunity to build AI-native operations tooling in a domain where the incumbents are years behind. If you want to lead a team where agentic is creating material value for customers — not demos, not experiments, but real products that run real financial programs — this is it.
The annual US salary range for this role is $169,000 - $265,000 plus equity. This salary range is inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada, Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
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- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 3% cashback on card purchases with your complimentary Privacy.com employee account
- Health, vision, and dental insurance; HSA Contribution Match
- 401(k) match
- Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
- Commuter benefit
- Catered lunch every Tuesday and Thursday
Top Skills
What We Do
Before Lithic, we started Privacy.com in 2014 to build the safest and easiest way for consumers to pay online. We worked with a legacy issuer processor and it took us over a year to launch our card program. Even after we were up and running, scaling and ongoing maintenance were a pain—batch processing delays, scheduled downtime windows, and black-box systems we couldn't debug. From this experience, we learned firsthand that the financial services supply chain is broken—in the United States, the industry is still dominated by 30-year-old companies that run on mainframes. So we built Lithic, the issuing and processing infrastructure we always wanted, with developer-friendly, modern, well-documented APIs, insanely fast speed-to-market, and flawless reconciliation—purpose built to give card issuers extremely high levels of observability, control, and flexibility over their card programs. We own the entire technical stack: direct connections to Visa, Mastercard, and Amex, our own authorization engine delivering sub-100ms responses, an immutable ledger system, and real-time webhooks for every transaction event. Today, we power card programs for 100+ innovative companies including Mercury and Privacy.com—maintaining 99.99+% uptime without maintenance windows while processing billions in payment volume. And we're just getting started. Lithic currently has 150+ employees in 26 states and 6 countries, with an HQ in NYC, backed by Bessemer, Index, and Stripes.
Why Work With Us
Our team is at the center of everything we do. But we know that work isn't everything, we value flexibility and quality benefits. We strive to be a place where you know your ideas are always heard, you and your teammates learn from each other and make each other better, and you know your work is impacting users and the industry at large.
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