Engineering Manager - Pricing

The Engineering Manager, Pricing leads a team of software engineers, applied ML engineers, and technical product managers responsible for the pricing engine and its supporting services across Protolabs. The capability and roadmap for pricing overall, the creation and ongoing management of LLM-driven capabilities that power pricing strategy and ensuring pricing is delivered as a true enterprise capability consistently supporting factory vs. network fulfillment, differentiated by service  line, and differentiated between prototype and production  rather than a collection of one-off pricing solutions.

This role sits at the center of a deliberately distributed pricing model: pricing analysts sit within a separate central pricing team to drive fast, locally informed decisions but ensure enterprise strategy at the same time. This role owns the shared engine, architecture, and strategy those decisions run on. Success means service lines get the speed and specificity they need without the company ending up with inconsistent, duplicated, or ungoverned pricing logic underneath them.

What You Will Do:

• Work with senior management and pricing leadership to set priorities for pricing engine and pricing services development, manage related projects, assign team members, and provide day-to-day technical directions
• Own the capability and roadmap for the pricing engine  defining the multi-year strategy for how pricing rules, models, and services evolve as the business grows in complexity
•  Guide problem analysis, solution design, development, and testing of pricing capabilities, ensuring the engine supports differentiated rules and models across factory vs. network fulfillment, by service line, and prototype vs. production
•  Lead the creation and ongoing management of LLM-based capabilities that support pricing strategy, for example, using LLMs to help generate or recommend pricing rules, translate business pricing strategy into executable logic, or support pricing related decisioning — including their ongoing evaluation, retraining, and governance
• Ensure the pricing engine and its services are built and operated as a true enterprise capability, with consistent architecture and shared services, rather than siloed or duplicated implementations across service lines or fulfillment paths
• Recommend process improvements to raise pricing engine quality and reliability and to meet broader business objectives, including margin, conversion, and competitiveness
• Hire, manage, and develop a skilled staff spanning software engineering, applied ML/LLM development, and technical product management
• Provide ongoing management and development of team members, including mentoring on advances in pricing methodology, ML/LLM techniques, and software engineering practices
• Monitor pricing engine quality and continuous improvement efforts; recommend new methods or processes to improve pricing accuracy, competitiveness, and margin outcomes
•  Partner closely with service-line-embedded pricing analysts and their leaders to ensure the central pricing capability serves their strategies while maintaining enterprise-wide consistency and governance

What You Bring:

Bachelor’s degree in Computer Science, Engineering, or a related field; an advanced degree is a plus
5+ years of experience leading and managing software engineering teams
Strong software engineering background with demonstrated experience building and scaling complex, rules-based or model-driven decisioning systems, such as pricing engines, recommendation engines, or similar platforms
Direct experience building and managing LLM-based or applied ML/AI capabilities in a production setting operationalized as real product capabilities, not just experimentation
Experience with pricing strategy, revenue management, or similar quantitative business systems is a strong plus
Proven ability to build and operate a capability as a true enterprise service  designed for reuse and consistency across 
multiple business lines or customer segments rather than one-off implementations
Prior people-management experience leading engineering or applied ML teams, ideally at a senior or staff level with demonstrated capability-and-roadmap ownership, not only execution management
Strong cross-functional partnership skills — this role works closely with distributed pricing analysts and service line leaders while maintaining a coherent enterprise pricing architecture underneath them

What's In It For You:

• Part of our incredible journey is clearly down to our amazing team, and we strongly believe in giving people a space to truly, authentically be themselves. We also believe that treating our employees well and sprinkling a great place to work with some nice perks can make work a little sweeter.
• Annual company bonus. We celebrate success together! Employees are not only rewarded for their achievements but also for contributing to the overall success of the business.
• Wellness and well-being with access to OpenUp psychologists, practice mindfulness with Headspace and tons more.
• Doggo-friendly office. We are big pet lovers and fully encourage hanging out with your (and your colleagues’) furry friends in the office
• Daily Lunch and snacks are provided in the office; it's a moment for our teams to connect and recharge. Shared meals strengthen our bonds and fuel collaboration.
• We offer learning and development days to be used for training or on volunteering, money to spend on learning courses, events, trainings, Access to our in-house LEARN platform with diverse courses, training, and workshops, In-house 3D Printing and much more!
• Follow us on Instagram to see what Life at Protolabs is all about!