Engineering Manager - Observability

Business Area:

Seniority Level:

Job Description: 

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.  Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

At Cloudera, we make the impossible possible by turning complex data into actionable insights. To do that at an enterprise scale—from the Edge to AI—our platform requires a world-class observability backbone.Help us build  the "Central Nervous System" for the World’s Enterprise Data Cloud.

We are seeking a strategic Engineering Manager to lead our Telemetry Infrastructure team in India. You will guide the "Paved Road" for telemetry at Cloudera. The Telemetry team owns the global-scale backbone that ingests, processes, and publishes the traces, metrics, and logs powering our hybrid-cloud ecosystem. As an Engineering manager, you will be architecting not just code, but the culture and cross-functional partnerships required to scale OpenTelemetry (OTel) across SaaS and On-Prem environments.

Your team will also have maintenance for a small amount of  legacy infrastructure in Cloudera’s Public Cloud environment, taking around 15% of the team’s time for on-call and release support.

As an Engineering Manager, you will:

• Lead, coach, and scale a team of 6–10 elite engineers to forge a high-performance culture. You’ll foster an environment of high accountability, psychological safety, and "extreme ownership" of our Tier-0 telemetry pipeline infrastructure.

• Review artifacts to ensure enterprise grade solutions that address current challenges and enable scalable telemetry platforms for future use for both SaaS and on-prem use cases.

• Partner with APAC, US and EMEA-based teams to ensure telemetry integration is a seamless, "self-service" experience for every internal Cloudera developer.

• Own the technical excellence of our metrics storage and ingestion interfaces. You will ensure 99.99% reliability for services that Cloudera’s Support, Product, and Customers rely on every second

• Ensure the reliability of the observability pipeline through rigorous on-call rotations and monitoring.

• Balance high-velocity innovation (85%) with disciplined maintenance of mission-critical legacy cloud infrastructure (15%), ensuring a sustainable on-call and release rhythm.
   

We’re excited about you if you have:

• A leadership track record of 10+ years in Software Engineering with 2+ years of formal people management, specifically leading teams through complex architectural shifts.

• Observability DNA, a deep understanding of Observability and the OpenTelemetry ecosystem (Collector, SDKs, OTLP, Semantic Conventions) and a passion for modern observability patterns.

•  Proven experience managing high-throughput distributed systems on Kubernetes (EKS/AKS/GKE) at a scale that breaks standard configurations.

• Hands-on data pipeline experience with high-volume streaming (Kafka/Pulsar) and a sophisticated understanding of the trade-offs in telemetry sampling and storage.

• Demonstrated ability to manage "up and out," influencing stakeholders and directors across different time zones (US and EMEA) and cultures.
   

It’s a plus if you have:

• A "Platform as a Product" mindset, treating internal developers as customers.

• Contributions to the CNCF/OpenTelemetry open-source community.

• Big data roots and an understanding of the “data gravity” of Cloudera’s core products

What you can expect from us:

• Generous PTO Policy 

• Support work life balance with Unplugged Days

• Flexible WFH Policy 

• Mental & Physical Wellness programs 

• Phone and Internet Reimbursement program 

• Access to Continued Career Development 

• Comprehensive Benefits and Competitive Packages 

• Paid Volunteer Time

• Employee Resource Groups

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