Engineering Manager, Migrations Team

Who We Are:

Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce.  If you’re motivated by a desire to solve problems and deliver groundbreaking insights and solutions you’ll fit in perfectly!

About the role: 

Our Migrations Team is entering an exciting new chapter: expanding our migrations capability into a true White-Glove offering for our customers, one that removes friction for merchants, gives them confidence from day one, and materially elevates their onboarding experience.

To make this possible, we’re hiring an Engineering Manager who is equal parts hands-on engineer, data problem-solver, customer whisperer, and team leader.

This is not a typical engineering management job. It’s a hybrid leadership + technical + customer-facing role for someone who loves structure-building as much as rolling up their sleeves.

You will oversee a senior team focused on data ingestion, transformation, and enterprise-level technical support. You’ll be the internal and external face of migrations, guiding merchants through a complex process that deeply impacts their recurring revenue.

This is an opportunity to design the “new way” Ordergroove executes migrations, tighten ingestion quality, streamline processes, reduce friction, and ensure merchants feel supported and confident every step of the way.

• Lead and refine the ingestion + transformation flow for merchant subscription data
• Identify friction points and redesign how we migrate merchants from extraction through ingestion
• Become both the internal and merchant-facing technical voice of migrations

• Manage a team of 3 engineers 
• Foster a servant-leadership culture: unblock, mentor, and empower
• Ensure the team’s work is high-quality, coordinated, and merchant-centric

• Write and refine scripts that improve accuracy, speed, and reliability

Troubleshoot data issues, propose pragmatic fixes, and help execute themContribute code toward internal tools and merchant-facing self-service capabilities

• Join calls to gather migration requirements and craft migration plans
• Instill confidence by simplifying complex data concepts for non-technical stakeholders
• Deliver a smooth, predictable migration experience with transparent communication

• Work with Support, Professional Services and Engineering
• Bring real-time merchant feedback to the product and engineering org
• Drive multi-team alignment around timelines, expectations, and quality standards

Who you are:

Required Experience

• 5+ years of backend or full-stack engineering experience 
• 1+ years leading or directly supervising engineers
• Strong hands-on experience with data manipulation, scripting, and ETL-style workflows
• Experience migrating data between systems with accuracy and attention to detail
• Worked with PII/PCI or other sensitive data; strong understanding of data protection
• Experience with both relational and non-relational databases
• Experience working in environments with merchant/customer interaction (Tier 3 support, solutions engineering, client engineering, etc.)

• Strong communicator comfortable with technical and non-technical audiences
• Great judgment, pragmatism, and ability to make decisions quickly
• Ability to untangle messy, ambiguous, ad-hoc problems
• A “get things done” mindset with a bias for action 
• Humble servant leader who mentors, empowers, and learns from others

Technical Bonus Points

• 5+ years of python coding experience
• Django Framework
• MongoEngine
• NodeJS experience
• MariaDB/MySQL and MongoDB
• Kubernetes, Docker and Google Cloud Platform experience
• Shopify, BigCommerce, Magento, SFCC integration experience
• Experience working for a SOC2, GDPR compliant company

About Ordergroove:

Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships.

Ordergroove’s powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards.

Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes.

With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings.  

At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day!

At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career.

The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment.  It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team.

The total compensation range (base + annual bonus) for this role is starting at $170,000.