Engineering Manager (m/f/d) - Berlin

Posted 6 Days Ago
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Berlin, DEU
In-Office
Senior level
Automotive • Software
The Role
Lead and grow a software engineering team building large-scale customer and driver support systems. Drive delivery, technical ownership, incident management, stakeholder collaboration, and people development to scale a zero-to-one product.
Summary Generated by Built In

Location: Come and join us in Berlin!

Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive.

We are looking for an Engineering Manager to lead a high-performing team of software engineers who are focused on scaling an exciting new product vertical. We are building a complex, intelligent system to modernize the traditional taxi industry. Your goal is to lead the team to transform offline fleets into digital businesses.

This critical role ensures team’s alignment with product and business strategy, while driving efficient delivery of features. You will foster an environment of technical excellence, psychological safety, and continuous individual development, ultimately maximizing business impact across all Freenow markets through innovation.
Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate colleagues who strive for excellence and enjoy their work. Are you ready for your next ride?

YOUR DAILY ADVENTURES WILL INCLUDE:
  • Team Performance & Delivery: Within the frame of quarterly goals and company strategy, lead the team in delivering high-quality, scalable software solutions. Focus on continuously improving engineering processes to ensure predictable, timely delivery while managing team capacity and focus. You inspire innovation to disrupt incumbents.
  • People Development: Provide coaching, mentoring, and continuous feedback to team members. Identify development areas and growth opportunities to support individual career paths and enhance team competence in building innovative customer and driver support solutions. You get to build a team from the ground up.
  • Technical Ownership: In collaboration with Staff Engineers and Principals, lead technical decision-making for the support systems. Ensure high standards of quality, reliability, maintainability, and observability in all solutions, particularly the large-scale systems handling customer and driver interactions.
  • Strategic Execution: Translate product and tech strategy into actionable team plans. Align team activities with business priorities, ensuring efficient execution and adapting plans as needed.
  • Stakeholder Collaboration: Act as the main engineering counterpart to Product Managers and Designers. Build strong relationships to ensure transparency, challenge product decisions where needed, and jointly maximize business impact by providing world-class support technology.
  • Culture & Team Building: Foster a team culture based on trust, psychological safety, collaboration, and feedback. Ensure diverse perspectives are heard, encourage curiosity, and build a resilient and motivated team.
  • Operational Excellence & Incident Management: Own incident response processes for support technology. Ensure alerting and monitoring are in place, bugs are addressed quickly, and technical debt is managed proactively to support long-term sustainability and reliability of the critical customer and driver support infrastructure.

Our Techstack: Java | Kotlin | AWS | Docker | Git | Kafka | ElasticSearch & more

TO BE SUCCESSFUL IN THIS ROLE:
  • Level of Education: Bachelor's degree (preferably in Computer Science or a related technical field).
  • Level of relevant working experience: Minimum 8 years in software engineering roles, and at least 2 years in a leadership or management position.
  • Deep understanding of the software development lifecycle and best practices.
  • Experience with scaling zero to one products 
  • Strong leadership, coaching, and people development skills.
  • Delivery/project management and agile methodology fluency.
  • Excellent communication and stakeholder management skills.
  • Growth mindset, data-driven decision-making, and bias for action.
BENEFITS & PERKS IN A NUTSHELL:

Flexible working arrangements

LinkedIn Learning

Sabbatical & special leave policies

WeRoad partnership

Birthday, 24th + 31st December off

Short term EU work policy

Mobility Credit

Health Insurance

Employee assistance program

 
DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work

ABOUT FREENOW:

We are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport. Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive. Since July 2025 we have been part of Lyft, a global mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact.


Skills Required

  • Bachelor's degree
  • Bachelor's degree preferably in Computer Science or related
  • Minimum 5 years in software engineering roles
  • At least 2 years in a leadership or management position
  • Deep understanding of the software development lifecycle and best practices
  • Experience with scaling zero to one products
  • Strong leadership, coaching, and people development skills
  • Delivery/project management and agile methodology fluency
  • Excellent communication and stakeholder management skills
  • Growth mindset, data-driven decision-making, and bias for action
  • Experience with technologies: Java, Kotlin, AWS, Docker, Git, Kafka, ElasticSearch
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The Company
HQ: Hamburg
1,824 Employees

What We Do

FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe available in 9 markets and in over 150 cities. Users can access all types of mobility services within a single app including taxis, Ride (PHV), Carsharing, eScooters, eBikes and eMopeds and public transport. FREENOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street. The Germany-based company is backed by the BMW Group and Mercedes-Benz Mobility. In total, around 1,000 employees in more than 26 offices work for the services of FREENOW, which is led by CEO Thomas Zimmermann. Intelligent Apps GmbH Neumühlen 19 22763 Hamburg Germany Managing Directors (Geschäftsführer): Thomas Zimmermann, Dr. Johannes Prantl Chairman of the Supervisory Board (Vorsitzender des Aufsichtsrats): Stephan Unger Contact: Tel.: +49 40 30606890 Fax.: +49 40 306068966 E-Mail: [email protected] FREENOW FAQ: https://support.free-now.com/hc/en-gb Help Center: https://support.free-now.com/hc/en-gb/requests/new Registry entry: Register court: District Court Hamburg Register number: HRB 110377 Privacy Policy: https://free-now.com/uk/gtc-privacy-policy-cookies/

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