Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.
Lithic is hiring an Engineering Manager for our Infrastructure Team. The day-to-day work is a blend of operational and project work, with occasional incident management. At Lithic, we have adopted a DevOps model where teams own their own infrastructure and the infrastructure team owns the tooling and governance that allows teams to do this effectively and safely. In this role, you will focus on running the team-building shared tooling that helps to ensure that the easy way is also the right way. This role is a player/coach role and will involve some (20% - 30%) individual contribution.
We run our services and infrastructure primarily in AWS but maintain an on-prem footprint where necessary to serve our partners. Our infrastructure is maintained as infrastructure as code in a blend of Pulumi, Terraform, and Ansible. Our infrastructure services are implemented in Rust while the company also has python, typescript, java, and kotlin. This is an opportunity to build next generation payments infrastructure at a fast growing start-up.
Job Responsibilities
- Act as the front-line manager for the infrastructure team
- Set clear expectations, provide regular feedback, and support career development through coaching and one-on-ones
- Align team priorities with organizational goals
- Coordinate the efforts of a strong senior team as they balance the needs of providing cloud tooling, shared services, on-prem infrastructure, SRE consulting, and observability to teams
- Manage annual compliance evidence collection for SOC 2, ISO 27001, PCI-DSS
- Manage our IT staff and function
- Manage our cloud infrastructure
Qualifications
- Demonstrated experience managing and leading a team (3+ years, minimum)
- Demonstrated experience in SRE and/or SWE, ideally some track record with the other
- Solid understanding of cloud systems, Linux systems, & networking
- Experience with Relational Databases (Postgres in particular is a plus)
- Demonstrated expertise in SRE principles, monitoring, alerting, incident response, and reliability engineering
- Ability to write clear, maintainable, thoughtfully commented code
- Communicates effectively with stakeholders at all levels, building strong relationships and fostering a culture of trust and accountability
- Familiarity with strongly typed languages such as Rust or Golang and scripting languages like Python (past Rust experience a plus)
- Experience with cloud infrastructure is required (experience with AWS strongly preferred)
- Experience running on-prem infrastructure is a plus (we are hybrid, having some components that we are required to self-host)
- The ability to balance getting stuff done with craftsmanship
Base salary range for US candidates: $212,000 - $250,000
- Health, vision, and dental insurance; HSA Contribution Match
- Unlimited PTO
- 401(k) match
- Voluntary Life Insurance and AD&D
- 3% cashback on all Privacy purchases
- 12-weeks fully paid parental leave
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 5-Year Fully Paid 4-Week Sabbatical Program
We believe in-person collaboration boosts creativity, communication, and agility, which are key to our growth. Employees in the NYC area are asked to work from our SoHo office three days a week - Tuesdays and Thursdays are core in-office days - the third is flexible.
In-office employees receive:
- $50/month towards your commute
- Free lunch every Tuesday and Thursday
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What We Do
Before Lithic, we started Privacy.com in 2014 to build the safest and easiest way for consumers to pay online. We worked with a legacy issuer processor and it took us over a year to launch our card program. Even after we were up and running, scaling and ongoing maintenance were a pain—batch processing delays, scheduled downtime windows, and black-box systems we couldn't debug.
From this experience, we learned firsthand that the financial services supply chain is broken—in the United States, the industry is still dominated by 30-year-old companies that run on mainframes.
So we built Lithic, the issuing and processing infrastructure we always wanted, with developer-friendly, modern, well-documented APIs, insanely fast speed-to-market, and flawless reconciliation—purpose built to give card issuers extremely high levels of observability, control, and flexibility over their card programs. We own the entire technical stack: direct connections to Visa, Mastercard, and Amex, our own authorization engine delivering sub-100ms responses, an immutable ledger system, and real-time webhooks for every transaction event.
Today, we power card programs for 100+ innovative companies including Mercury and Privacy.com—maintaining 99.99+% uptime without maintenance windows while processing billions in payment volume. And we're just getting started.
Lithic currently has 150+ employees in 26 states and 6 countries, with an HQ in NYC, backed by Bessemer, Index, and Stripes.
Why Work With Us
Our team is at the center of everything we do. But we know that work isn't everything, we value flexibility and quality benefits. We strive to be a place where you know your ideas are always heard, you and your teammates learn from each other and make each other better, and you know your work is impacting users and the industry at large.
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