Job Description:
Business Title : Senior Manager
Years of Experience : 14+ years in professional software engineering, with 5+ years in engineering management
Job Description :
Engineering Managers at Merkle lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations.
They manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and make critical decisions on technology, delivery, and people management.
Must Have Skills
1. Technical fluency in JavaScript (ES6+), Node.js, MySQL (or similar) RESTful API development, integration, and microservices architecture.
2. Frontend technologies: HTML5, CSS3, Vue.js (or similar) Version control (Git, GitHub) and CI/CD practices Strong understanding of system architecture, design principles, and engineering best practices Proven leadership in scaling engineering organizations.
3. Strong client and stakeholder management with global teams Excellent communication, influence, and collaboration skill Experience with pre-sales, scoping, estimation, and account growth People leadership: hiring, performance management, career development.
Good to Have Skills :
1. Perl experience in production environments Java (Spring/Spring Boot, Hibernate) AWS or other cloud platforms QA leadership, automation strategy, and test frameworks Containerization (Docker, Kubernetes) and DevOps practices Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms.
2. Experience in global services / consulting / digital agency environments Strong documentation and executive communication skills.
Key Responsibilities:
- Delivery Management : Own delivery quality, timelines, KPIs, compliance, and risk mitigation
- Team Management : Lead multi-disciplinary teams, drive capability building, foster culture, manage utilization
- Client Management : Act as primary engineering contact, run reviews, manage risks, build trusted-advisor positioning
- Stakeholder Management : Align with internal leadership, collaborate across workstreams, represent in leadership forums
- Scoping & Pre-sales: Partner on new opportunities, lead solution design, maintain estimation frameworks, identify growth opportunities
Educational Qualification
Bachelor’s degree in Computer Science or related field (or equivalent hands-on experience)
Certifications (If Any)
Cloud certifications (AWS, Azure, GCP) Scrum/Agile certifications DevOps-related certifications
Shift Timing
Likely standard business hours in India (IST) with occasional overlap for US/EMEA clients.
Location:
DGS India - Mumbai - Thane Ashar IT ParkBrand:
MerkleTime Type:
Full timeContract Type:
PermanentSkills Required
- 14+ years of professional software engineering experience
- 5+ years of engineering management experience
- Proficiency in JavaScript ES6+, Node.js, MySQL or similar databases, RESTful APIs, integrations, and microservices architecture
- Experience with HTML5, CSS3, and Vue.js or similar frontend technologies
- Experience with Git, GitHub, and CI/CD practices
- Strong understanding of system architecture, design principles, and engineering best practices
- Leadership experience scaling engineering organizations
- Client and stakeholder management experience with global teams
- Experience with pre-sales, scoping, estimation, and account growth
- People leadership experience including hiring, performance management, and career development
- Bachelor's degree in Computer Science or a related field, or equivalent hands-on experience
- Production experience with Perl
- Experience with Java, Spring, Spring Boot, and Hibernate
- Experience with AWS or other cloud platforms
- QA leadership, automation strategy, and test frameworks experience
- Experience with Docker, Kubernetes, and DevOps practices
- Experience in promotions, loyalty, MarTech, or consumer engagement platforms
- Experience in global services, consulting, or digital agency environments
- Cloud, Scrum/Agile, or DevOps certifications
What We Do
Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.
