Dentsu Creative

Senior Manager

Reposted 2 Months Ago

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2 Locations

In-Office

Senior level

AdTech • Marketing Tech • Software

The Role

Lead and scale multi-disciplinary software engineering teams delivering Promotions and Loyalty Services platforms. Own delivery quality, architecture, timelines, KPIs, risk mitigation, and client/stakeholder relationships. Provide technical guidance, support solutioning and pre-sales, manage hiring, performance, and career development, and drive engineering best practices across global teams.

Summary Generated by Built In

The purpose of this role is to lead, develop and improve teams of software engineers with various skills, so that a high-quality end product is delivered. To provide technical guidance, to support analysis and design in order to deliver products aligned to the customer’s requirements and company standards.

Job Description:

Business Title : Senior ManagerYears of Experience : 14+ years in professional software engineering, with 5+ years in engineering managementJob Description

Engineering Managers at Merkle lead delivery for Promotions and Loyalty Services platforms, ensuring quality, performance, and client outcomes across software development, QA, and engineering operations.

They manage multi-disciplinary teams, partner with global stakeholders, contribute to solutioning and pre-sales, and make critical decisions on technology, delivery, and people management.

Must Have Skills

Technical fluency in JavaScript (ES6+), Node.js, MySQL (or similar) RESTful API development, integration, and microservices architecture Frontend technologies: HTML5, CSS3, Vue.js (or similar) Version control (Git, GitHub) and CI/CD practices Strong understanding of system architecture, design principles, and engineering best practices Proven leadership in scaling engineering organizations Strong client and stakeholder management with global teams Excellent communication, influence, and collaboration skill Experience with pre-sales, scoping, estimation, and account growth People leadership: hiring, performance management, career development

Good to Have Skills

Perl experience in production environments Java (Spring/Spring Boot, Hibernate) AWS or other cloud platforms QA leadership, automation strategy, and test frameworks Containerization (Docker, Kubernetes) and DevOps practices Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms Experience in global services / consulting / digital agency environments Strong documentation and executive communication skills

Key ResponsibilitiesDelivery Management : Own delivery quality, timelines, KPIs, compliance, and risk mitigationTeam Management : Lead multi-disciplinary teams, drive capability building, foster culture, manage utilizationClient Management : Act as primary engineering contact, run reviews, manage risks, build trusted-advisor positioningStakeholder Management : Align with internal leadership, collaborate across workstreams, represent in leadership forumsScoping & Pre-sales: Partner on new opportunities, lead solution design, maintain estimation frameworks, identify growth opportunitiesEducational Qualification

Bachelor’s degree in Computer Science or related field (or equivalent hands-on experience)

Certifications (If Any)

Cloud certifications (AWS, Azure, GCP) Scrum/Agile certifications DevOps-related certifications

Shift Timing

Likely standard business hours in India (IST) with occasional overlap for US/EMEA clients.

Location:

DGS India - Mumbai - Thane Ashar IT Park

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Skills Required

14+ years in professional software engineering with 5+ years in engineering management
Technical fluency in JavaScript (ES6+)
Node.js
MySQL (or similar relational database)
RESTful API development and integration
Microservices architecture experience
Frontend technologies: HTML5, CSS3, Vue.js (or similar)
Version control (Git, GitHub) and CI/CD practices
Strong understanding of system architecture, design principles, and engineering best practices
Proven leadership in scaling engineering organizations and people management (hiring, performance, career development)
Client and stakeholder management with global teams; strong communication and collaboration skills
Experience with pre-sales, scoping, estimation, and account growth
Bachelor's degree in Computer Science or related field (or equivalent hands-on experience)
Perl experience in production environments
Java (Spring/Spring Boot, Hibernate)
AWS or other cloud platform experience
QA leadership, automation strategy, and test frameworks
Containerization (Docker, Kubernetes) and DevOps practices
Domain experience in Promotions, Loyalty, MarTech, or consumer engagement platforms
Experience in global services / consulting / digital agency environments
Cloud, Scrum/Agile, or DevOps-related certifications

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The Company

HQ: London

6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.