Engineering Manager, Evals (API)

About the Team:
OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Through our API, we realize our mission by enabling everyone to harness the power of AGI safely, effectively, and at scale. Our API is the most widely used AI platform in the industry, empowering startups, indie developers, and Fortune 500 companies alike.

About the Role:
We're seeking an Engineering Manager to lead the team responsible for our Evals product on the OpenAI API. The Evals platform enables customers to rigorously evaluate the effectiveness of OpenAI models on their own use cases. It ensures effective assessment and improvement of AI model performance and reliability.

In this role, you will:

• Build, mentor, and grow a high-performing engineering team focused on developing, scaling, and maintaining our Evals product.

• Collaborate closely with product managers, researchers, and cross-functional stakeholders to define strategic vision and roadmap.

• Guide your team through technical and architectural decisions, emphasizing scalability, robustness, and reliability.

• Foster a culture of innovation, continuous learning, and accountability within the team.

• Manage project timelines, priorities, and resource allocation effectively to meet organizational goals.

• Ensure alignment with OpenAI’s broader mission and ethical guidelines for AI development and deployment.

Qualifications:

• Proven track record managing teams that deliver high-quality products at scale.

• Strong technical background with an understanding of modern software engineering practices and architecture.

• Exceptional collaboration and communication skills, capable of aligning diverse stakeholders toward common objectives.

• Experience or strong interest in machine learning, AI evaluation methodologies, and performance assessment.

• Ability to operate effectively in a fast-paced, ambiguous startup environment.
  

Preferred Qualifications:

• Prior experience building evaluation frameworks or infrastructure in AI/ML domains, especially involving large language models.

• Familiarity with cloud platforms and distributed systems.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.