Senior Engineering Manager

Reposted 23 Days Ago
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Hiring Remotely in Lehi, UT, USA
In-Office or Remote
Senior level
Software
The Role
The Engineering Manager will lead the Enterprise AI team, focusing on custom AI solutions, team growth, reliability, performance, and collaboration across departments in a hands-on technical role.
Summary Generated by Built In

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

The Role

We are looking for a Senior Engineering Manager to lead one or more of our teams building AI agents for our SMB customers – these agents solve real-world problems for local businesses like “schedule test drives for my auto dealership” or “schedule service appointments for my HVAC business.”  You might work on the core AI agent infrastructure, one of the teams servicing vertical customers, or the communications platform that powers millions of local-business-to-consumer interactions every day.  Our ambitions are massive and in any of these teams your impact on the business will be immense – we believe in the power of small teams to do great things, powered by AI code-generation agents to do way more than we could in the past.
What You’ll Do

  • Be Customer-Obsessed – We expect every engineering manager to talk to customers, understand their needs, and be “joined at the hip” with their product counterparts to build solutions for our customers better than any of us could design or engineer on our own.  We’re looking for builders with an excellent product sense.
  • Be Hands-On – Contribute code to production systems and actively participate in architecture, design reviews, code reviews, and critical technical decisions alongside your senior engineering team.
  • Drive Engineering Execution & Delivery – Lead a team of engineers to ship tons of value to our customers and ship it fast. We prioritize a sense of urgency, but a big part of your job is also to foster a culture of technical excellence and speed without sacrificing reliability.
  • Technical Strategy & Roadmap – We expect our engineering managers to drive technical strategy for their teams, balancing long-term architecture with short-term pragmatism.  The buck stops with you
What We’re Looking For
  • 2+ years of engineering management experience with hands-on technical leadership; comfortable working directly on architecture and technical decisions with senior engineers who need less day-to-day management.
  • 7+ years of hands-on software engineering experience, with a track record of building distributed systems or data-intensive applications.
  • You use AI to code and are passionate about harnessing this new magic in your work, side-projects, or both.
  • Proven ability to lead high-performing teams through complex challenges in a fast-paced, startup environment.
  • Strong communication skills and a collaborative mindset. You can align technical roadmaps with business outcomes.
  • Experience with hiring, mentoring, and developing engineering talent.
Bonus: Experience with LLM deployment, AI agent frameworks (LangGraph), agent evaluations, multi-turn agent orchestration, LLM observability/monitoring, fine-tuning, or building AI platforms.Benefits:
  • Open and transparent culture 
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan with company matching
  • Bi-annual swag drops with cool Podium gear and apparel 
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Top Skills

Agent Frameworks
AI
Architectural Design
Llm Deployment
Monitoring
Performance Optimization
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The Company
Lehi, UT
1,100 Employees
Year Founded: 2014

What We Do

Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.

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