Engineering Manager, Core Experience

Technical Skills:

• Leverage a strong knowledge across multiple domains, with growing expertise in a specific area.
• Apply your expertise and analytical skills to solve moderately complex problems across your team, with occasional cross-functional impact.
• Define and refine team strategies, goals, frameworks, systems, architecture and/or processes to drive impact within their scope.
• Refine engineering roadmap, drive operational excellence, and create technology strategy for your team.
• Focus on and prioritize the health, happiness, personal/professional progression of every member on your team.

Complexity and Impact of Work:

• Embrace experimenting and building a high autonomous team
• Leverage your great product instincts, so you know what good looks like and always raise the bar on the output of the team. And collaborate with Product Managers and Product Designers to find better solutions.
• Take ownership of complex challenges, selecting appropriate methods and approaches with some guidance when needed.
• Help your team break down moderate to large initiatives into manageable tasks, assessing trade-offs and priorities with occasional input from leadership.
• Navigate ambiguity, roadblocks, and obstacles, looking for help when blocked.
• Be accountable for delivering tactical business targets that impact your team.
• Create an environment where you become less and less needed, by making sure that knowledge is shared across everyone, defining the right expectations and processes so the team can be autonomous and mitigating single points of failure.
• Lead a team of Engineers and take responsibility for their quality of execution, timeliness of delivery, impact, and growth.
• Be a mentor and advisor, providing coaching and feedback which levels up all those on your team.

Organizational Knowledge:

• Monitor industry trends and internal objectives to inform goal-setting and decision-making for themselves and their team.
• Be a culture carrier who contributes to hiring efforts by submitting referrals, conducting interviews, mentoring new interviewers, and participating in recruiting events or presenting externally.
• Work closely with Product Managers to define investment in our products, ensuring harmony between our product plans, the bandwidth of the team, the realities of the technical landscape and your plans for the growth and structure of the team.

Communication and Influence:

• Approach remote collaboration as a feature, not a bug.
• Be able to remove meetings when necessary and jump on a call when the moment asks.
• Lead and communicate complex ideas and solutions, ensuring clarity and alignment within your team.
• Understand the needs, motivations, and concerns of others and adapt communication for impact.
• Work with other engineering managers, product management, people/recruiting, and the rest of engineering to drive team growth, retention, and hiring moving forward.
• Proactively build relationships outside the scope of your team.

You may be a fit for this role if you:

• Have demonstrated experience managing, mentoring, and growing a geographically distributed team.
• Have demonstrated experience in building robust, high-performance complex distributed applications and you thrive on tackling challenging architectural problems and enjoy collaborating with talented engineers to deliver impactful solutions
• Enjoy building services from scratch and supporting them over a meaningful period of time.
• Genuinely care about code quality and test infrastructure.
• Prioritize end-user experience and business value over “cool tech.”
• Have developed “computer science fundamentals”, i.e. concurrency, algorithms, and data structures (Formal CS degree NOT required).
• Self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.

Although not a requirement, bonus points if:

• You have experience in effective regulatory compliance controls, authorization and authentication