Engineering Manager/Chapter Lead - Gen AI

Do Work That Matters

Join a dynamic and innovative team dedicated to shaping the future of AI-driven distribution within Business Banking. As an Engineering Manager, you'll lead and inspire a talented engineering team within the Virtual Relationship Management (VRM) Crew.

Your focus will be on developing agentic platforms and tools that transform traditional business processes into intelligent, autonomous workflows, empowering Australia's future with unparalleled customer spend insight.

See Yourself in Our Team

You'll be at the forefront of AI adoption, delivering AI-enhanced products that drive measurable client impact. As a strategic partner to the business, you'll effectively represent engineering perspectives while balancing technical and commercial considerations.

This role combines technical leadership with commercial acumen, ensuring engineering excellence and actively contributing to business strategy and growth through transparent, collaborative stakeholder partnerships.

We’re Interested in Hearing from People Who

• Pride themselves on hands-on experience leading, mentoring, and growing a high-performing engineering team that balances technical excellence with business agility.

• Constantly build and maintain strong partnerships across the business, demonstrating commercial acumen while ensuring engineering is viewed as a trusted partner focused on collective success.

• Excel in designing and implementing robust technical architecture and standards that enable scalable, secure AI integration, clearly articulating the business value and timeline implications of architectural decisions.

• Have solid hands-on experience developing, executing, and leading a technical roadmap for AI integration.

• Are confident in driving a culture of transparent, data-driven communication about delivery timelines, trade-offs, and risks, including early escalation of challenges.

• Champion the modernisation of engineering practices through AI-powered automation, improving development, testing, and deployment processes for speed, quality, and cost efficiency.

• Drive continuous improvement in our technical foundations, including data quality, infrastructure, and development frameworks.

• Pride themselves in their ability to balance cultural, people, and technology requirements

Tech Skills

We use a broad range of GenAI tools, languages, and frameworks. We don’t expect you to know them all, but experience or exposure with some of these will set you up for success in this team:

• Strong understanding of AI technologies and their practical application in engineering.

• Proven track record of modernising engineering practices and driving technical transformation.

• Deep knowledge of cloud platforms (primarily AWS) and modern architecture patterns that enable scalable, secure systems.

• Experience leading full-scale AI development teams and solutions (e.g., Agentic Frameworks, NxtJS, React, GraphQL, FastAPI, etc..) that deliver exceptional user experiences.

• Strong background in cloud-native DevSecOps practices, infrastructure as code, and automated deployment pipelines (e.g., CloudFormation, CDK, GitHub Actions).

• Experience implementing robust engineering quality practices, including automated testing and observability solutions.

• Knowledge of security governance and compliance requirements for data-intensive applications (e.g., Cloud SSPM/SIEM platforms).

Working with us

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

APPLY NOW to do your best work and live your best life with us!