Engineering Manager, Answer Experience

Reposted 15 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
293K-385K Annually
Expert/Leader
Artificial Intelligence • Machine Learning • Generative AI
The Role
The Engineering Manager will lead the Answer Experience team, hiring and managing engineers, collaborating across teams, coaching staff, and fostering an inclusive culture.
Summary Generated by Built In

About the Team

The Answer Experience team is reimagining how people access information and get answers to all their questions in ChatGPT. Working across research, engineering, product, and design, we’re building experiences that seamlessly bring together intelligence, real-time information, and rich, interactive visual content. No matter what question a user comes to ChatGPT with, this team makes sure they get the perfect experience.

About the Role

We’re looking for an experienced engineering leader to grow and guide our Answer Experience team.

In this role, you will:

  • Hire and manage a diverse, high-performing engineering team

  • Collaborate with teams across research, product, design, and engineering to enable step-change improvements to how ChatGPT answers look and feel

  • Coach engineers to maximize their impact and growth

  • Create an inclusive culture that makes all feel welcome while enabling radical candor and the challenging of groupthink

You might thrive in this role if you:

  • Have 10+ years of experience in engineering, including 5+ years of experience in engineering management

  • Have a passion for building and evolving delightful, essential product experiences

  • Are comfortable with ambiguity and rapid change, and eager to get deep into the weeds to help solve problems

  • Have a strong track record of coaching engineers to achieve their peak potential

  • Feel a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others

  • Have experience attracting and hiring top talent for highly competitive technical roles, and can effectively communicate a vision that resonates with candidates

This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Skills Required

  • 10+ years of experience in engineering
  • 5+ years of experience in engineering management
  • Experience in attracting and hiring top talent for technical roles

OpenAI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenAI and has not been reviewed or approved by OpenAI.

  • Equity Value & Accessibility Equity is considered substantial and has become more accessible through tender offers and eased vesting terms. Feedback suggests this provides meaningful upside beyond base pay for many technical roles.
  • Parental & Family Support Parental leave spans 20–24 weeks with post-leave flexibility, alongside generous fertility coverage and family planning support. Feedback suggests these programs materially support caregivers and families.
  • Healthcare Strength Health, dental, and vision insurance are comprehensive and include mental healthcare support. Feedback suggests overall medical coverage is strong and part of a broader wellbeing focus.

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The Company
HQ: San Francisco, CA
224 Employees
Year Founded: 2015

What We Do

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit. To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership. At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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