Position Summary:
With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
As the Engineering Manager, AI Product Development, you will provide technical leadership and hands-on guidance to a team of software engineers building AI-enabled products and platform capabilities. You will help shape architecture, improve engineering practices, and drive the adoption of AI-assisted development workflows while remaining close to the technology and delivery process.
This role combines engineering leadership with strong technical contribution. You will be responsible for team performance, software quality, system reliability, and delivery outcomes while helping engineers grow and succeed in a remote-first environment.
What you'll do- Lead a team of senior software engineers, creating a culture of ownership, accountability, collaboration, and continuous improvement
- Partner closely with Product, Design, Operations, and other stakeholders to translate business requirements into scalable technical solutions
- Influence product direction by challenging assumptions, advocating for user-first decisions, and helping teams focus on high-impact outcomes
- Design and review scalable architectures, breaking complex initiatives into actionable technical plans
- Drive adoption of AI-assisted and agentic development workflows to improve engineering productivity, code quality, testing, and delivery speed
- Build and support modern full-stack applications using technologies such as Next.js, TypeScript, React, shadcn/ui, Supabase/Postgres, APIs, and cloud services
- Guide technical decisions across frontend, backend, data, and AI-enabled systems
- Lead code reviews, architectural reviews, and technical design discussions while maintaining high engineering standards
- Improve software delivery practices, including CI/CD, testing, observability, reliability, security, and operational excellence
- Track engineering metrics and delivery indicators to identify risks, improve predictability, and support data-driven decisions
- Support modernization efforts, technical debt reduction, and platform evolution initiatives
- Collaborate with engineers on complex technical challenges and remain hands-on when necessary with architecture, implementation, debugging, or proof-of-concept development
- Foster effective asynchronous communication and collaboration across globally distributed teams
- Support other tasks or projects as assigned to meet team and business needs
- 8+ years of professional software engineering experience building production systems
- Previous experience leading engineering teams, mentoring developers, and driving technical delivery
- Hands-on experience integrating AI capabilities, LLMs, AI agents, RAG systems, or AI-powered workflows into products and engineering processes
- Strong hands-on experience with modern web application development using TypeScript, React, and Next.js
- Experience designing scalable APIs, distributed systems, and cloud-native applications
- Strong understanding of relational databases such as PostgreSQL or MySQL
- Experience with CI/CD automation, testing strategies, monitoring, and production operations
- Proven ability to balance technical leadership with execution and delivery accountability
- Experience modernizing systems and improving engineering effectiveness through automation and process improvements
- Strong architectural thinking with the ability to evaluate trade-offs between scalability, maintainability, cost, and delivery speed
- Comfortable working in a fast-paced, remote-first environment with distributed teams
What we offer:
- Work from anywhere - this is a remote opportunity
- A competitive salary that values you and your unique skill sets
- Career advancement & professional development opportunities to help you reach your full potential
- Flexible work arrangements to support work/life balance
About us:
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages.
Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.
Skills Required
- 8+ years professional software engineering experience building production systems
- Previous experience leading engineering teams, mentoring developers, and driving technical delivery
- Hands-on experience integrating AI capabilities, LLMs, AI agents, or RAG systems into products
- Strong hands-on experience with TypeScript, React, and Next.js
- Experience designing scalable APIs, distributed systems, and cloud-native applications
- Strong understanding of relational databases such as PostgreSQL or MySQL
- Experience with CI/CD automation, testing strategies, monitoring, and production operations
- Proven ability to balance technical leadership with execution and delivery accountability
- Experience modernizing systems and improving engineering effectiveness through automation and process improvements
- Strong architectural thinking and ability to evaluate trade-offs between scalability, maintainability, cost, and delivery speed
- Comfortable working in a fast-paced, remote-first environment with distributed teams
What We Do
About HostPapa HostPapa is a privately-owned company headquartered in Burlington, Ontario. HostPapa also has locations in 11 other countries around the world. At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you!" We understand that our customers' websites are important and that they need to be able to count on us to ensure that their service is not interrupted. We have established a solid foundation to offer hosting solutions and cloud services for small and medium-sized businesses that are reliable, easy-to-use, and customer service-oriented, all for a low cost. At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are! With HostPapa you get: Feature-rich hosting packages Money-back guarantee FREE domain registration Uptime guarantees Online knowledgebase / support Help with using the tools / getting set up Ecommerce capabilities Free apps With HostPapa you can depend on: Dedicated customer service Quality equipment Maximum guaranteed uptime Highly functional tools for administration The leading feature set available Secure and reliable backups A solid and honest business partner Careers at HostPapa A career at HostPapa is fun, laid back, rewarding and challenging. We offer continuous learning and opportunities for career advancement. If you think you have the skill-set to work with us and love to work in a fast-paced environment, then HostPapa is definitely the place for you! It is our goal at HostPapa to help our employees advance in their careers. By adopting an ongoing, hands-on learning environment, our employees are continuously growing and expanding their knowledge. We believe that employee education and training are essential, not only for our staff but also for our customers.
