Engineering Lead I - Database Reliability Engineering

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London, England
Hybrid
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Enter: our Database Reliability Engineering team! 🎉

For our customers, using Wise is as simple as sending money from A to B. Yet behind our app and website is a complex engine of currencies, routes, products and features, generating terabytes of data each day. Database Reliability Engineering is at the core and provides databases as service for the rest of the business, working with the Database Platform team to manage our vast estate of database technologies and solutions. As an Engineering Lead in the wider Platform tribe and Engineering organization, you will have an opportunity to directly affect database technologies and automation strategy, scalability and reliability, building production systems that are ultimately making things better for all customers.

Here’s how you’ll be contributing to the team:

  • You will be responsible for the well-being of the team, coaching, mentoring and growing a high-performing team in bringing value by working on high-impact solutions.

  • You will support the team with occasional hands-on involvement as a software engineer and systems operator, bringing senior engineering expertise into building solutions.

  • You’ll be collaborating with other leads, engineers, product managers in the wider organization.

  • Exactly what you’ll be doing day to day will vary, as our team looks at the big picture challenges we see across all of analytics, engineering and business!

These are the only must-have ones for this role - everything else is flexible!:

  • You are a strong leader, experienced in problem-solving and guiding engineering teams through the complexities of project delivery using both agile and traditional methodologies.

  • You’re an excellent communicator, engaging effectively with cross-functional teams to achieve goals, and are capable of presenting to the wider organization when necessary.

  • You're comfortable taking ownership of vendor negotiations and explaining costs to the business

Technical experience:

  • You have a solid background in development, ideally within the Python or Java ecosystems, upholding high coding standards and a thorough understanding of system design and engineering principles.

  • You have expertise in leveraging cloud services from providers like AWS or GCP, and have used your platform engineering skills to develop robust, scalable, and efficient infrastructure.

  • You have strong knowledge of SQL and/or NoSQL database technologies and have a comprehensive understanding of key concepts such as high availability, scalability, and security.

  • You will not settle for unexplained downtime and outages and do not want to solve the same problems repeatedly.

  • You have the experience of creating a culture of operational excellence. 

  • You have knowledge of and/or experience in leading a service reliability engineering team.

Nice to Haves:

  • Passionate about technology and its relationship with product and user experience.

  • You are a security and privacy advocate, understanding concepts such as principle of least privilege, and are able to apply basic security principles at infrastructure and application level.

  • Experience with configuration management (Ansible, Packer), CI/CD (GitHub Actions), Infrastructure as Code (Terraform), containers (Docker), container and job orchestration (Kubernetes).

  • Experience of workflow orchestration solutions such as Temporal, Cadence, or AWS step functions would be a major bonus.

  • Customer is at the heart of everything you do and this empathy drives all decisions you make.

  • Ability to articulate complex and technical concepts to non-technical audiences.

  • Knowledge/interest in payment platforms, foreign exchange & highly complex systems.

  • Be a customer of Wise.

Interested? Find out more:

  • The Wise Tech Stack, 2025 Edition.

  • Scaling our Infrastructure; how we make it work

  • Wise Engineering – https://medium.com/wise-engineering

What do we offer: 

  • Starting salary: £100,000-£125,000 + RSU

  • Wise Benefits

#LI-AB3

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

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The Company
6,500 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
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