Engineering Lead - Business Operations Tooling

Posted 6 Days Ago
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Tallinn, Harju maakond, EST
Hybrid
80K-100K Annually
Entry level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Leads the architecture, engineering standards, and hands-on delivery of internal business operations tooling. Defines technical approaches, contributes to product roadmaps, and builds scalable backend systems involving databases, APIs, and asynchronous messaging. Hires, mentors, and manages software engineers while coordinating with product, design, and analytics teams. The role focuses on Salesforce-based tools, automation, alerting, data population, and workflow assignment capabilities.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

The Business Operations Tooling team is a product-focused team dedicated to building and improving the essential tools required by the Operational teams. Their primary goal is to enable each Operational person to efficiently maximise the amount of high-volume business customers they can serve by centralizing data, simplifying workflows, and automating time-consuming tasks. The initial phase focuses on leveraging Salesforce to quickly deliver value before developing bespoke internal tools.

The Engineering Lead is responsible for the overall technical architecture, development standards, and successful implementation of the roadmap's technical deliverables (e.g., proactive alerting, automated data population, assignment tooling). They would also be responsible for hiring and managing the engineers required for the team and working with cross-functional people, including product, design and analytics.

Key Responsibilities:

  • Technical: Defining the technical approach for building tools, and consider short term wins vs long term initiatives. The role is hands-on.

  • Product Roadmap: Actively participating in product definition and roadmap of the team.

  • Team Leadership: Leading and mentoring the team of engineers (Individual Contributors), ensuring code quality, and driving project completion.

  • Cross-Team Coordination: Working with cross-functional teams (including design, product, analytics) to build and integrate the tools.

Required Experience:

  • Experience in leading and mentoring software engineers, as you enjoy helping others grow and succeed.

  • Strong communication style, experience leading one or multiple teams, working across multiple functions.

  • Experience in backend engineering and system architecture, with a proven track record of delivering scalable solutions, ideally in a fast paced environment or for internal tooling.
  • Experience with designing complex systems.

  • Experience with database handling.

  • Experience with API design.

  • Experience witha asynchronous messaging. 

  • Good conflict resolution and problem solving skills.

Nice to Have:

  • Experience with JVM languages (Java, Kotlin).

  • Financial background is not a must, but a good plus

Interested? Find out more:

  • DEI at Wise

  • Wise Tech Stack (2025)

  • Scaling our Infrastructure; how we make it work

  • Wise Engineering Medium

What do we offer:  

  • Starting salary:  €6,666 - €8,333 gross/monthly + Wise's Restricted Stock Units (RSUs)

  • Wise Benefits

#LI-AT1 #LI-Hybrid   

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Experience leading and mentoring software engineers
  • Strong communication skills and experience leading one or multiple teams across multiple functions
  • Backend engineering and system architecture experience with a record of delivering scalable solutions
  • Experience designing complex systems
  • Experience with database handling
  • Experience with API design
  • Experience with asynchronous messaging
  • Conflict resolution and problem-solving skills
  • Experience with JVM languages such as Java or Kotlin
  • Financial background

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility Equity is broadly accessible through RSUs granted to all employees in addition to salary, aligning rewards with company performance. This company‑wide ownership stance is consistently highlighted in the benefits descriptions.
  • Leave & Time Off Breadth Paid time off is notably generous, with a global minimum of 33 days and 36 days listed for U.S. locations. After four years, a six‑week paid sabbatical plus a £1,000 stipend further strengthens time‑away benefits.
  • Wellbeing & Lifestyle Benefits Lifestyle support includes work‑from‑anywhere for up to 90 days per year after six months, flexible working principles, and a 24/7 Employee Assistance Program. Extras like three annual “Me Days” and a professional‑development allowance add quality‑of‑life value.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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Tallinn
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