The Infrastructure Technology Lead Analyst responsible for the installation, configuration and support of Citi’s IBM iSeries high-availability platform.
Responsibilities:
This position is responsible for the IBM iSeries Operating System management including:
- Installation and maintenance of the IBM i Operating System, security, middleware and communications software on Power-8 and Power-10 hardware
- IBMi 7.4 and 7.5
- Trinity Guard Suite
- ConnectDirect
- IBM MQ
- IBM C.A.R.T.
- PKWare PKEncrypt
- PTC – MKS Implementer
- TAA Tools
- SEA – absMessage
- High availability systems operations, scheduling, automation and support
- Vulnerability patching of operating system and associated components
- Storage & File Systems management
- Hardware Planning, Configuration and Incident Management
- Performance & Capacity Management
- System (COB) Continuity of Business processes and procedures
- Review requirement documents and update processes and procedures as necessary
- Ensure ongoing compliance with regulatory requirements
- Perform impact analysis, solve/work high impact problems/projects, and provide resolution to restore services
- Provide Root Cause Analysis (RCA) post restoration of service
Qualifications:
- 7+ years of experience working on large, complex iSeries environments especially in Financial Services industry, with a proven track record of delivering results on time, operational process change and improvement.
- 5+ years of experience providing level 2/3 engineering support
- Ability to work with virtual / in-person teams, and work under pressure / to a deadline
- Effective written and verbal communication skills
- Effective analytic/diagnostic skills
- Strong time management and organizational skills
- Ability to communicate technical concepts to non-technical audience
Education:
- Bachelor’s degree/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Systems & Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Telecommuter North Carolina United States------------------------------------------------------
Primary Location Full Time Salary Range:
$117,440.00 - $176,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Sep 12, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Top Skills
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
