POS-26185
About the team
The AI Excellence Group is responsible for driving key important AI features across HubSpot. We build HubSpot’s signals and feature store, recommendation models and engine, and the trust and safety AI layer, so Hubs can take advantage of these platform pieces to deliver AI values to our customers.
Our AI Excellence Group is where cutting-edge AI technology meets practical business impact. Working across Predictive AI and NLP domains, we're a collaborative team of engineers and ML experts who are passionate about building scalable AI solutions that enhance HubSpot's product ecosystem.
In this role you will:
- Lead and mentor teams of ML Engineers and Software Engineers in building scalable AI systems that combine state-of-the-art models with robust engineering practices.
- Drive technical strategy for AI model development, deployment, and monitoring across both predictive modeling and NLP domains
- Foster collaboration between ML Engineers and Software Engineers, creating an environment where both disciplines can thrive and learn from each other
- Partner with product teams to translate business requirements into technically sound AI platform level solutions
- Champion best practices in AI development, including model evaluation, testing, and responsible AI principles
- Oversee the evolution of our AI platform (signals, recommendations, AI trust and NLP models) to support increasingly complex compound AI systems
- Build trusted relationships across HubSpot's AI organizations, ensuring alignment and knowledge sharing
You may be a fit if:
- You have 5+ years of engineering management experience, with at least 2 years leading teams building production ML/AI systems
- You demonstrate deep understanding of both ML/AI concepts and software engineering best practices
- You have experience managing diverse technical teams, including both ML Engineers and Software Engineers
- You have experience with modern AI architectures, including LLMs, recommendation systems, retrieval systems.
- You're passionate about fostering technical growth in others and can provide meaningful feedback on both ML and engineering work
- You have a track record of collaborating with product teams to deliver customer value through AI capabilities
Key Expectations for Engineering Leads:
- Engineering Leads are actively involved as a player-coach in building AI systems to solve customer problems. They are curious and involved in the technology as well as the people on their teams. They continue to grow as technologists while in role and should continue to tech lead one team to have a place to drive technical growth.
- They have a strong technical vision for how to implement the product vision. This can include working with AI teams they oversee and external teams to ensure that we are solving problems the best way for customers, partners, and HubSpotters.
- They think about and implement ideas to push teams to improve technically.
- They are responsible for the engineers on their team and provide mentoring, coaching, and feedback to help them grow and succeed in their role.
- They hold a high performance bar for their team.
- They create and foster diverse teams and an inclusive culture, where ML Engineers and Software Engineers can collaborate effectively.
Why Join Us?
At HubSpot, we are committed to creating an inclusive environment where diverse perspectives are valued. We believe in innovation, collaboration, and continuous growth. Here, you’ll find opportunities to expand your expertise, influence product direction, and drive meaningful change across the business.
Join us in shaping the future of HubSpot and empowering our partners to achieve greater success.
Cash compensation range: 197700-316300 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
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Cash compensation range: 197700-316300 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
Top Skills
What We Do
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code.
HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.
