Director of Solutions Engineering

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions.  Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What will you do everyday?

We are looking for a Director of Solutions Engineering for our applications development team. You will work directly with the applications and microservices that integrate Suki products with some of the world's top health systems. You will drive the strategy and technical direction of our

EMR integrations, exploring ways to standardize, streamline, and scale those efforts. You will build out features and services that directly impact thousands of clinicians and improve their lives everyday. 

Specifically you will:

• Lead a team of strong engineers to deliver on complex business features end to end
• Drive product roadmap and strategic direction
• Collaborate with Engineering leaders to develop and meet organization goals 
• Architect and design product features for scale and maintainability
• Work on multiple tasks and prioritize responsibilities within an Agile/Scrum environment
• Understand production systems, deployments and ensuring application performance and uptime
• Hire world class talent cutting across technology roles
• Create a collaborative environment across geographies
• Maintain high standards of code quality through evangelisation of unit testing and integration tests
• Drive best practices around continuous integration and deployment

Qualifications*

• 12+ years of experience designing and developing highly scalable, distributed applications, products and services
• 5+ years of experience managing full-stack engineering teams working on:
• Web applications developed using modern web development technologies and Javascript frameworks like React
• iOS and Android mobile applications developed using modern languages like Swift and Kotlin, and leveraging modern architectures
• Scalable backend cloud services  
• Strong foundation in data structures, algorithms, concurrent programming
• Technically hands-on with significant design and architecture experience (Enterprise Software is a plus)
• Discipline for writing unit testing and integration testing for functionality and limits
• Excellent written/verbal communication, interpersonal and collaboration skills
• Ability to collaborate effectively with cross functional teams to solve complex problems and building products spanning across geographically distributed teams to deliver end-to-end products & features
• Experience with agile methodologies and good exposure to DevOps/CICD models
• Experience developing applications/services integrating with EMRs like Epic would be a huge plus
• Collaborate directly with clients to gather technical requirements, provide engineering insights, and align solutions with business needs
• Travel: You are willing to travel up to 25% on average, as needed, to represent Suki and deploy our products

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.  In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $270k - $310k in CA.  This range is not inclusive of any annual variable targets, discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

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