The Senior Engineering Manager, Cloud Infrastructure leads the engineering team responsible for the company’s cloud infrastructure, developer platform, and foundational engineering services. This role sets the technical and organizational direction for secure, reliable, scalable, and cost-efficient platforms that enable product engineering teams to deliver software quickly and safely. The role partners closely with Engineering, Product, Security, Compliance, and Operations leaders to align infrastructure investments with business priorities and long-term customer impact.
Key Responsibilities
Define and execute the long-term strategy and architecture for cloud infrastructure, developer platforms, CI/CD systems, and shared engineering services that improve developer productivity and platform reliability.
Drive delivery of large-scale infrastructure initiatives while balancing reliability, scalability, security, operational excellence, customer impact, and cost optimization.
Establish engineering processes, operating rhythms, service ownership models, and technical standards that improve execution, software quality, incident response, and organizational efficiency.
Partner with Product, Engineering, Security, Compliance, Finance, and Executive leadership to prioritize investments, manage technical risk, and align infrastructure capabilities with business objectives.
Foster a culture of accountability, inclusion, technical excellence, collaboration, and continuous improvement.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
12+ years of software engineering, infrastructure engineering, platform engineering, or related technical experience.
4+ years of engineering management experience
Proven experience building, operating, and scaling highly available cloud-native platforms, distributed systems, or developer infrastructure.
Hands-on experience with Amazon Web Services (AWS) and modern cloud architecture patterns.
Strong background in DevOps practices, Infrastructure as Code, CI/CD systems, automation, and platform engineering.
Experience designing reliable, scalable, secure, and cost-efficient cloud infrastructure for production environments.
Strong understanding of software architecture, distributed systems, networking, storage, security, observability, and operational excellence principles.
Experience balancing technical debt, infrastructure investment, risk reduction, and feature delivery to maximize long-term business value.
Demonstrated success leading organization-wide technical initiatives across multiple engineering teams and stakeholders.
Strong incident management and operational leadership experience, including escalation management, post-incident reviews, and systemic reliability improvements.
Excellent written and verbal communication skills, with the ability to influence technical and business leaders and communicate tradeoffs clearly.
Proven ability to recruit, coach, mentor, and retain high-performing engineering managers, staff engineers, and senior individual contributors.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
- 12+ years of software engineering, infrastructure engineering, platform engineering, or related technical experience
- 4+ years of engineering management experience
- Proven experience building, operating, and scaling highly available cloud-native platforms, distributed systems, or developer infrastructure
- Hands-on experience with Amazon Web Services (AWS) and modern cloud architecture patterns
- Strong background in DevOps practices, Infrastructure as Code, CI/CD systems, automation, and platform engineering
- Experience designing reliable, scalable, secure, and cost-efficient cloud infrastructure for production environments
- Strong understanding of software architecture, distributed systems, networking, storage, security, observability, and operational excellence principles
- Experience balancing technical debt, infrastructure investment, risk reduction, and feature delivery
- Demonstrated success leading organization-wide technical initiatives across multiple engineering teams and stakeholders
- Strong incident management and operational leadership experience, including escalation management and post-incident reviews
- Excellent written and verbal communication skills with ability to influence technical and business leaders
- Proven ability to recruit, coach, mentor, and retain high-performing engineering managers, staff engineers, and senior ICs
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
PayJoy Insights
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.
