Engineering Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.  

Who We Look For: 

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. 

What you will do

The Engineering Coordinator provides support and clerical expertise to Engineering Department and responds to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

• This role will handle all administrative aspects of the Hotel/Resort Maintenance department.
• Inventories and orders all supplies needed for the operation by using the Hotel’s PO system.  
• Works closely with the Hotels maintenance system HotSOS
• Coordinate and respond to telephone requests from guests and general work requests, direct and dispatch work assignments to Property Operations Management team.
• Maintain certain inventory and supplies of the department used to effect operation of entire hotel; maintain records and file on all mandatory systems, such as preventive maintenance, work requests.
• Assists the Director of Property Operations Maintenance and Property Operations Maintenance Manager with assignments as directed.
• An individual with solid experience as an Engineering Coordinator; prior experience in a Property Operations Maintenance position in hospitality preferred.

• Responsible for answering all Engineering incoming telephone calls while ensuring maximum operating efficiency of the department by directing all requests properly
• Assist in special projects to ensure the maintenance and improvement of the engineering product and services
• Organize the Engineering office ensuring files are accurate and updated
• Record any concerns and inform management team and/or properly resolve to ensure guest satisfaction
• Perform administrative skills such as typing, filing, copying, faxing, and answering telephones according to Four Seasons standards
• Communicate to Engineers on duty and keep a log of all details pertaining to guest calls regarding maintenance of rooms and equipment in rooms or public areas in a timely manner.
• Handle the calendars for the Director of Engineering for appointments with contractors and vendors.
• Assist Director of Engineering with purchase order system and roster.
• Maintain a clean, neat, and organized work area.
• Work harmoniously and professionally with co-workers and supervisors.
• Respond to all emergency conditions such as fires, power failures, etc.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
• Works harmoniously and professionally with co-workers and supervisors

What you bring

• 2-4 years of experience in related field
• Excellent command in English
• Service Passion for Luxury Hospitality and have an eye to details.

Our Offering:　　

Opportunities to build a successful career with global potential 　　

Unique strong culture - diversity of 50 different nationalities　　

Living accommodation in a high quality, well-resourced apartment　

Excellent Training and Development opportunities

Employee Recognition Programs​

Complimentary nights at FS Hotels Worldwide

Paid home leave tickets　　

Complimentary meals in employee restaurants　　

Free transportation to work　　

Medical coverage