Engineering Account Director, A/D

About us:  At Plexus, our vision is to help create the products that build a better world.  Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world’s most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions. Visit Plexus.com to learn more about our unwavering commitment to our vision. 

When we invest in our people, we invest in building a better world. 

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.  

Our values include: Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success. 

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth. 

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.  For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Salary Range:

Purpose Statement: Serve as the commercial leader for assigned accounts within Plexus Engineering, driving profitable growth, maximizing customer satisfaction, and ensuring effective execution of complex full value stream projects by balancing executive customer advocacy, P&L management, and cross-functional site partnership.

Key Job Accountabilities:

• Increase Plexus Engineering's revenue and profitability to the assigned market sector. Partner with Global Market Development and Engineering Customer Development to proactively manage the customer P&L to ensure we meet/exceed the objectives.
• Partner with Global Market Development to create Engineering plans that align to the Plexus account plan. Partner with design centers to develop solutions that help to further differentiate Engineering with our customers; enable them to execute the solutions to continually improve customer satisfaction and retention.
• Partner with Global Market Development to advocate for customer needs within Engineering, and represent Plexus Engineering’s needs to the customer. Translate the needs and interests into action that meet or exceed customer satisfaction goals and creates mutual benefit for Plexus.
• Develop multi-level relationships with customers in tandem with Global Market Development, and have a deep understanding of the customer business model, competition, market and needs. Partner with other key Plexus functions in furthering the customer relationship.
• Learn and develop mastery of Plexus's sales enablement methodology.

Education/Experience Qualifications:

• Bachelor’s Degree required with 10 or more years of related experience preferred.

Other Qualifications: 

• Advanced knowledge in P&L management, forecasting, and applying financial acumen for profitable program execution.
• Demonstrated ability to influence and align diverse internal teams without direct reporting authority.
• Strong negotiation skills and ability to resolve customer and internal conflicts.
• Strong written, verbal and presentation skills.
• Ability to make sound, logical and reasonable decisions with minimal guidance.
• Ability to apply solutions selling knowledge and capabilities.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements.  If you need an application accommodation, please contact us by email at [email protected]. Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.