The Walt Disney Company
Create the Tech Behind Our Magic
Orlando, FL

Sr Software Engineer- Marketing Technology at The Walt Disney Company (Orlando, FL)

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"We make magic." That's our motto at Disney Parks, Experiences and Products (DPEP). And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen! DPEP Technology & Digital is the organization that creates, develops and maintains the technical solutions for the Walt Disney Parks and Resorts
This role directly impacts guest experience in the park by providing millions of guests with personalized, important, helpful content when and where they need it. The Senior Engineer would be responsible for supporting product application capabilities within Guest Messaging Platform team by working with internal partners, external partners and vendors to design, implement and sustain technical business solutions that are leveraged across Disney Parks. This position plays a key role in ensuring the delivery of new messaging capabilities and is directly responsible for leading the sustainment of these technical business solutions.
Responsibilities :
  • Continuously create and look for innovative ways to improve processes and functionalities.
  • Design, build, test, implement, communicate and sustain messaging capabilities and issues.
  • Oversee assigned projects from inception to completion.
  • Partner closely with users to enhance and optimize processes, understand needs/requirements, and create technical business solutions.
  • Collaborate with internal partners, external partners and vendors on the design and building of business solutions.
  • In the near term, help consolidate our guest messaging technologies into a single, modern, real-time platform using Adobe Experience Platform, Snowflake and AWS technologies, apply the platform across multiple communication channels, and drastically improve guest experience by applying new personalization capabilities.

Basic Qualifications :
  • 7+ years of software engineering, analysis and design
  • 7+ years of full software development lifecycle experience
  • 5+ years with Internet technologies including RESTful web services
  • Proficient in all aspects of programming and analysis including design patterns
  • 1+ years of experience in working Adobe Campaign Classic, SQL, HTML and JavaScript.
  • Some experience with Adobe Campaign administrative functionalities, including schemas, input forms, web applications, typology rules and advanced workflow design/troubleshooting.
  • Some exposure Adobe Experience Platform, Snowflake and AWS technologies like Glue, Step Functions, S3, Kinesis and Lambdas.
  • Some experience with onboarding data into AEP Profile, Eventing and Journey Orchestration.
  • Some experience with Braze messaging and API integration.
  • Strong attention to detail and a strong commitment to delivering high-quality solutions.
  • Strong communication skills, both written and oral. Excellent interpersonal skills necessary to work effectively within the organization.
  • Strong meeting facilitation skills with the ability to guide and explain technical topics and environment changes to non-technical partners.
  • Solid technical judgment, strong organizational and time management skills.
  • Excellent problem determination and solving skills - ability to navigate different technical structures and environments.
  • Ability to collaborate with team members and leverage business partners to research and design potential new and innovative solutions.

Preferred Qualifications:
  • Experience with Adobe Campaign and Adobe Experience Platform.
  • Experience with dynamic programming languages, ideally Python.
  • Experience working in a large data environment with Snowflake and/or SQL Server.
  • Experience with Amazon Web Services like Glue, S3 and Lambdas.
  • Experience with GitHub and automated release management systems.
  • Familiarity with Object-Oriented Programming Principles.
  • Hospitality/Travel industry experience.
  • Knowledge of large database and marketing principles and trends.
  • Previous experience in supporting marketing campaigns.

Required Education :
  • Bachelor's degree in Computer Sciences, Marketing, Business, Engineering, MIS or related field or equivalent experience.
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What are The Walt Disney Company Perks + Benefits

The Walt Disney Company Benefits Overview

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more. Together, these rewards make up a comprehensive package that help you live your best life, grow personally and professionally and take advantage of the special extras that only Disney can provide.

Eligibility for certain reward programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement.

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days

An Insider's view of The Walt Disney Company

How does the company support your career growth?

Over my 13 years with the company, I’ve had passionate leaders and colleagues with diverse backgrounds who have taught me and given me opportunities to expand into areas I never thought possible. You have the freedom to take career risks and apply your previous experience in ways you may not anticipate.

Chase

Product Management Director

What is your vision for the company?

Disney has always been at the heart of the evolution of the media industry, and technology is an essential part of that. The way that we tell and consume stories in the future is going to be completely different than it is today, and The Walt Disney Company is uniquely positioned to shape and create that future.

Jamie

SVP/Chief Technology Officer, The Walt Disney Studios

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