Sr. QA Automation Engineer (Remote - USA or Canada) at LivePerson

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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if:

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

We are currently seeking an experienced professional to join our Social Messaging group as a Quality and Automation Engineer. You will team up with a group of experienced Software Development experts, and together you will build the strategic solution for integrating social networks brand-specific conversations into the LiveEngage platform for further servicing and monitoring. This role provides an opportunity to enter a fast-growing organization and shape the future of LivePerson.

In this role you will:

  • Conduct acceptance and exploratory testing of different web applications.
  • Builds software that tests candidate production code for the purpose of improving the quality of the code.  
  • Drive better development processes within CI/CD, involving quality control activities earlier to ensure high-quality code in the final product when it is first deployed to production. 
  • Track, review, and approve the coverage of testing in existing systems and services (test plan, unit tests, system tests, integration tests, end-to-end tests).
  • Interact with development teams, play the role of QA mentor and assist developers in writing their own tests. Help evolve formal QA processes, ensuring that teams use industry-accepted best practices.

You should have:

  • B.Sc. in Computer Science or equivalent.
  • At least 7 years of experience as a software automation testing using - Git, Jenkins, Artifactory tools.
  • Experience with Docker or Kubernetes implementing testing as part of CI/CD pipelines, using Jenkins or TeamCity.
  • Experience in testing directly against HTTP-based restful web services and indirectly by using UI automation

It would be advantageous if you have:

  • Knowledge of scripting and/or programming languages (JavaScript, Python).
  • Cloud providers experience such as AWS, GCP.
  • Understanding the tools of the trade, for instance, Selenium, Selenium Grid, Mocha, and JUnit/Jest
  • Working with large micro-services oriented systems
  • Working in a global organization with the geographically distributed product and technology locations
  • Understanding of agile development methodology (Scrum)

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top-tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you’ll have the ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
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What are LivePerson Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications
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