Solution Developer
Company Description
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
The Pre-Sales Solution Developer on the Workflow Design Studio Factory is a hands-on technical developer with the ability to develop and position solutions while achieving quarterly and annual sales objectives in support of our global sales team. This role is a hybrid role that straddles ServiceNow Platform Development and ServiceNow Pre-Sales Consulting. This is a dynamic team service a high-demand need within the company. Be a part of a fast-paced team that solves new problems every week, all while leveraging the incredible power of developing on the ServiceNow Platform.
What you get to do in this role:
Understand solution requirements and develop key solution components on the ServiceNow Platform
Provide mentoring and training to peers, colleagues, and partners
Generate product demo scripts and scenarios and maintain demonstration environment
Scope and deliver Proof of Concept/Proof of Value engagements with account teams
Stay current on product developments/releases to a level required for demo and POC/POV
Support Marketing events - user conferences, trade shows, webinars etc.
Stay current on competitive analyses and understand differentiators between the company and its competitors
Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security
In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
Qualifications
To be successful in this role you have:
2 - 5+ years of pre-sales solution consulting or sales engineering experience in the customer service, field service or CRM software industry
Demonstrated proficiency in JavaScript and/or Angular.js
A foundational understanding of the ServiceNow Platform
Certified ServiceNow Application Developer certification is a plus
Demonstrated ability to learn new technology
Ability to actively listen to account team solution requirements and provide a solution to address the customer's business issue
Eagerness and willingness to learn
Demonstrated proactive approach to perform without being told what to do
Ability to prioritize tasks and be efficient to minimize wasted effort
Proven ability to live up to commitments while maintaining integrity and focus on details
Exceptional communication and presentation skills to include technical and business concepts
Bachelor or Master's degree in Computer Science or Technology is a plus
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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