Software Engineer III - ServiceNow at Frost Bank (San Antonio, TX)

| San Antonio, TX
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Job Description

As a Software Engineer III at Frost, you would:
  • Perform daily administration, troubleshooting and issue resolution of the ServiceNow platform
  • Design, build, test, implement, and document solutions in ServiceNow to include catalog items, forms, workflows and integrations
  • Collaborate with and provide technical advice to Product Owners, Business Analysts, and lines of business to estimate level-of-effort, timing, and feasibility, to design solutions based on business requirements, and to optimize system and program functionality
  • Review solutions for a group of software engineers to ensure alignment with business needs, change control procedures, and Frost development standards
  • Analyze, test and deploy ServiceNow releases
  • Protect the integrity of the CMDB
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

To be successful, you will need:
  • Bachelor's degree in Computer Science, Engineering, in a related field, or equivalent experience
  • 3+ years of ServiceNow System Administrator/Developer experience including ITSM and ITAM modules
  • Demonstrated ability to independently identify issues across interrelated programs and systems and develop the appropriate solutions, typically requiring a minimum of 4 years of experience
  • Strong understanding of commonly-used concepts, practices, and procedures associated with solution development within the ServiceNow platform

An exceptional candidate might have:
  • ITIL Certifications in ITIL 4 Foundation or ITIL 4 Specialist: Create, Deliver and Support (CDS)
  • ServiceNow Certifications in Certified System Administrator, Certified Application Developer, CIS - IT Service Management, CIS - Discovery, CIS - Hardware Asset Management, CIS - Security Incident Response, or CIS - Vulnerability Response
More Information on Frost Bank
Frost Bank operates in the Fintech industry. The company is located in San Antonio, TX. Frost Bank was founded in 2022. It has 3107 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 26 open jobs at Frost Bank, click here.
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