Site Reliability Engineer

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Join a mashup of energy enthusiasts and creative tech wizards who are taking the fight to climate change. Disrupt and reimagine the energy experience using modern technologies.

Arcadia is a technology company revolutionizing the energy industry. We make choosing clean energy easy for everyone, no matter where you live or who your utility provider is. Founded in 2015, Arcadia set out with one purpose that continues to drive us today: a 100% clean energy future.

As a Site Reliability Engineer, you will directly contribute to democratizing access to clean energy by building the technology and infrastructure that make it happen. You’ll work across the infrastructure and application stack, contribute to scalable systems, and dive headfirst into technical material. In doing so, you will unlock a more human relationship with energy; accelerating everyone’s agency to choose renewables, and hopefully stabilize our climate before it’s too late.

What we’re looking for:

We are seeking a curious and resourceful Site Reliability Engineer to join the Site Reliability Engineer (SRE) team. The ideal candidate is a low-ego team player who has a background building scalable web infrastructure, strongly believes in infrastructure as code, and relishes the chance to take on a highly visible role within a collaborative engineering team. We are looking for an inquisitive problem-solver who approaches engineering problems and potential solutions with a unique, holistic, and long-term perspective, and is genuinely excited to build and support software expanding renewable energy access to millions of households across the country.

We are prioritizing hiring for our DC and NYC offices, but we are open to fully remote candidates residing in CA, CO, DC, GA, IL, MD, NJ, NM, NY, PA,TN, TX, UT, VA, or WA. This person will report to the Engineering Manager on the SRE team, and partner with the entire engineering team as well as data scientists. This is an exceptional opportunity for someone who relishes the chance to engage with cutting-edge technology, influence how our team builds and stays relevant, and work in a fast-paced environment with engineers on a high-morale, tightly knit team. Our engineering values are deeply ingrained in our culture-- you can read more about them here.

Our core stack includes several Ruby on Rails apps, a GraphQL service layer, and a number of React clients. We also have a data pipeline that relies heavily on AWS Lambdas running Python. Our infrastructure is primarily AWS-based, using Cloudformation, and deployed to EKS using best CI/CD practices. In your application, please include a link to GitHub or another place where your code is published, though we understand that not everyone has public code online.

What you'll do:

  • Partner with Engineering, Data Analysts, and Product to deliver new application features and functionality through automated testing and deployment
  • Design and develop robust, scalable back-end systems that can stand-up to aggressive spikes in traffic and handle heavy data-oriented workloads
  • Help evolve and maintain our application infrastructure using Cloud Formation, Kubernetes, Helm charts, and exploring new technologies with the team that can expand on the reliability and security of our systems
  • Mentor and guide engineering teammates, empowering them to make good infrastructure and design decisions
  • Author and maintain business-critical infrastructure-as-code

What will help you succeed:

Must-have:

  • 3+ years of experience in a startup environment as a Site Reliability, DevOps, or Systems Engineer supporting high-availability, large-scale web-based applications
  • Experience with Cloudformation or similar (Terraform, Ansible, etc.)
  • Experience managing and maintaining a resilient, fault-tolerant, containerized cloud infrastructure (ideally on AWS)
  • Strong communication skills and the ability to translate complex technical concepts into clear, actionable information 
  • Comfortable managing the balance between deploying necessary infrastructure changes quickly and shipping perfect infrastructure updates
  • Ability to scope, prioritize, and deliver on project commitments
  • Ability and internal drive to problem-solve, both creatively and pragmatically
  • Skill with mentoring and learning from other engineers, and treating colleagues with respect
  • Passion for our mission, sustainability, and drive a clean-energy future

Nice-to-have:

  • Experience with common web frameworks and their deployment patterns (Rails, Django, etc.)
  • Experience working with data warehouses (Redshift, BigQuery, Snowflake etc.)
  • Experience with using various datastores including PostgreSQL on RDS, Aurora, Dynamo, and Elasticsearch
  • Experience managing event-driven architectures with AWS Lambda, CloudWatch, and SQS

Benefits:

  • Market-based compensation (salary + equity)
  • Healthcare, dental, vision, 401(k) and commuter benefits
  • Paid Time Off (holidays, vacation, professional development, volunteer, parental leave)
  • A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency
  • Professional development opportunities
  • All-company lunches
  • Free clean energy
  • A chance to decarbonize and disrupt the energy sector

Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • ElixirLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ChatGPTLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • HadoopFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • AccessDatabases
    • AWS RedshiftDatabases
    • CassandraDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • HadoopDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • PixelmatorDesign
    • AirtableManagement
    • AsanaManagement
    • BasecampManagement
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • UserGemsCMS
    • Definitive CMS
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • SalesLoftCRM
    • HubspotEmail
    • HubspotLead Gen
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • Ring CentralCollaboration
    • BoxCollaboration
    • OneDriveCollaboration

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How has your career grown since starting at the company?

When I first came to Arcadia, I was the only person in my department, filling a brand-new role. In my 8 years here, my career has grown rapidly. I am now a Sr Manager of a department of 9, building the auditing program from the ground up and am known as a go-to person within the Value Based Care Services

Beth

Director, Contractual Oversite and Performance

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

We leverage cutting-edge technologies to enhance our work environment. From advanced collaboration tools to virtual reality experiences, we embrace technology to streamline processes and enhance the overall employee experience.

We offer industry leading benefits including unlimited vacation that Arcadians are able to use to ensure their work life balance. Work alongside and learn from highly skilled and experienced coworkers and teams.

Annual wellness program encourages fitness as a habit. Ongoing learning opportunities to enhance skills and advance careers.

Our commitment is to create a workplace where employees feel supported, valued, and empowered in all aspects of their professional and personal lives.

Your innovative spirit is not just appreciated; it's celebrated.

Culture
Volunteer in local community
We have a compassion club that raises money throughout the year and organizes annual Toys for Tots Drives and Breast Cancer Awareness fundraising programs.
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee resource groups
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Dependent care flexible spending account plan
Generous parental leave
Family medical leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Mass transit and parking FSA plans
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
This is a medical plan perk
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests. We have "No Meeting Fridays" to allow employees time for deep focus work and planning.

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