ServiceNow Developer II at AvidXchange (Charlotte, NC)

| Charlotte, NC
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About AvidXchange

AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone that works here, they'll tell you our people are at the core of who we are. We are all entrepreneurs who love to innovate and win with a passion for serving our customers. While we take personal ownership of our everyday work, we recognize that we only win as a team.

Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,600 teammates working in one of our 7 offices across the U.S., or remotely. We're building more than a tech company - we're building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.

AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work®.

Role Overview

ServiceNow Developer is responsible for the AvidXchange ServiceNow platform, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary.

  • Design, develop, implement, support and maintain applications based on business requirements using standards/compliant JavaScript, HTML5 and CSS3.
  • Apply object-oriented principles when implementing solutions.
  • Troubleshoot and resolve software-related issues.
  • Communicate with business analysts to gather accurate specifications for new enhancements and applications. Translate requirements into functional code.
  • Collaborate with team members on projects.
  • Support new ITSM features/functionality as defined within the roadmap, using agile practices to assist in creating a healthy backlog of work to execute upon
  • Ensure that the ITSM systems adhere to best practices and maintain high levels of performance and uptime, ensuring service level objectives are being reached
  • Drive optimization by identifying pain points and efficiency opportunities.
  • Monitor and investigate issues with the technology to proactively prevent issues from occurring where possible.

Required Experience, Qualifications & Skills
  • 4+ years ServiceNow experience. ServiceNow Administration experience including an understanding of the platform including Client Scripts, UI Policies, Actions, Pages, Scripts, Macros, Events, scheduled jobs, etc.
  • Done Integrations with 3rd party tools using (web services, SOAP, email, etc)
  • Experience using and following SDLC methodologies with a focus on Agile/Scrum
  • This person must be a confident communicator, able to influence and build meaningful relationships inside/outside of her/his department. Candidates must have the ability to work with both technical and non-technical stakeholders.
  • Confident and able to multi-task and manage expectations in a fast-paced environment with competing priorities.

Preferred Experience, Qualifications, and Skills
  • ServiceNow Administration Certification
  • Bachelor's degree in Computer Science or related field
  • ITIL Certification preferred; experience with incident and change management practices a must.
  • Experience with Agile practices
  • Experience interacting with REST APIs
  • Experience with HTML, CSS and JS Additional Information

Equal Employment Opportunity

AvidXchange is an equal opportunity employer.AvidXchange is committed to equal employment opportunity in accordance withapplicable federal, state, and local laws. AvidXchange will not discriminateagainst applicants for employment on any legally recognized basis. Thisincludes, but is not limited to veteran status, race, color, religion, sex,sexual orientation, gender identity, gender expression, national origin, ageand physical or mental disability.

Other details
  • Job Family Software Engineering
  • Job Function Software Development Engineering
  • Pay Type Salary
  • Employment Indicator Professional

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More Information on AvidXchange
AvidXchange operates in the Software industry. The company is located in Charlotte, NC, Somerset, NJ, Pembroke, MA, Houston, TX, Columbus, MS, Birmingham, AL and Sandy, UT. AvidXchange was founded in 2000. It has 1300 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 20 open jobs at AvidXchange, click here.
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