Senior Software QA Engineer - Manila, PH at Balsam Brands (Remote)

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Company Description

Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

In 2021, Balsam International, our Regional Operating Headquarters in the Philippines, received the Great Place To Work recognition which is a testament to the People First culture that we have built over the years. Functioning remotely since 2010, our team of hard-working, passionate professionals contributes significantly to the company's success. Team members in the Philippines get a company-issued laptop on their first day and enjoy full employee benefits including mandatories (SSS, PAG-IBIG, PhilHealth), 13th month pay, healthcare coverage +2 dependents, internet subsidy (after regularization), continuous learning benefits, access to counseling sessions, paid time off (including volunteer days and holiday breaks). The meal subsidies, company trips and other perks are just the cherry on top of the long-term work-from-home setup.

Job Description

Balsam International is looking for Senior Software QA Engineers who will be a part of the Quality Assurance team and will be working in an agile working environment. You will be responsible for designing and documenting test cases based on business requirements, manual and automated test execution including the development of automated test scripts using Selenium WebDriver for Java. You are also expected to contribute to test planning, test report documentation, and peer review sessions. You will also be involved in the continuous development of the test automation framework being used by the QA team as well as expanding the current framework to support business needs.

What you’ll be doing:

  • Design and document BDD test cases based on given business requirements, acceptance criteria and/or wireframes
  • Collaborate with team members on mind mapping sessions to create mind maps that would be used for test case analysis
  • Participate in agile ceremonies such as daily scrum meetings, sprint planning, and sprint retrospectives with internal teams to identify blockers, requirement gaps, and possible process improvements.
  • Conduct peer review on quality assurance deliverables including mind maps, test cases, and other project documentation
  • Execute test cases and accurately document test results
  • Log clear and complete bug tickets (including summary, detailed steps to replicate, and screenshots or recordings)
  • Document test estimations, strategy, and scope in the test plan and coordinate it with the project team including the developers and stakeholders.
  • Assess the testing scope and provide test estimations for regression testing or other testing-related tasks and create applicable test suites in Zephyr for JIRA.
  • Perform thorough regression tests, white or black box testing of new and existing functionalities.
  • Review and collate test execution results and provide daily and monthly (or as needed) updates on project-related tasks to stakeholders
  • Track quality assurance metrics, like defect densities and open defect counts.
  • Automate manual test scripts using Selenium and Cucumber for Java.
  • Conduct code reviews on teammates' pull requests.
  • Plan automated suites to support project teams during regression testing.
  • Stay up to date with the new testing tools and test strategies.
  • Collaborate with teammates to establish internal processes and best practices for Software Quality Assurance.
  • Propose and implement process improvements that could benefit not just the QA team, but the project team as well.
  • Collaborate remotely with cross-functional teams in the United State and the Philippines, and possibly India and/or Canada.

Other Responsibilities:

  • Create and maintain documentation for configurable components or any related functionalities as needed
  • Perform sanity testing during in production or live deployments and monitor deployment status
  • Provide Knowledge Transfers and guidance for team members to enable them to become a key contributor to testing efforts Participate in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal inputs and updates.

What we're looking for:

  • Minimum of 3 years experience as a Software QA Engineer or similar role. Experience in leading projects is a plus.
  • Must have experience in using Selenium Web driver for Java (or other similar technologies)
  • Must have experience in working in any Database related projects (SQL, Oracle, etc.)
  • Must have experience in using APIs and how to control them
  • Must have experience writing test plans, test reports, and test cases
  • Must have knowledge of software QA concepts and methodology
  • Must have experience working as embedded QA exercising AGILE methodologies
  • Must have experience working closely with Development and Business teams
  • Must be able to communicate and collaborate within the team
  • Must have a high proficiency in the English language. Excellent written English is required.
  • Must have strong analytical and problem-solving skills
  • Must be comfortable in working through a task via electronic means (email, chat and task management applications)
  • Bachelor’s Degree in Computer Science, Computer Engineering or relevant industry is a plus

Location: The Senior Software QA Engineer position is a long-term remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Cavite, Rizal, Bulacan or certain parts of Laguna only (Biñan, Cabuyao, Calamba, Los Baños, San Pedro and Santa Rosa).

Our must haves:

  • Must attend occasional in-person meetings depending on the status of the pandemic. For 2022, all in-person gatherings in Balsam are suspended until further notice.
  • Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
  • Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Note: An online assessment will also be part of the recruitment process

Status: Full Time 

Hardware Provision: Company-issued laptop will be provided on the first day.

What we offer team members:

  • Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
  • 13th Month Pay
  • Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
  • Internet Subsidy. With internet allowance, we are set up for success.
  • Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
  • Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
  • Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
  • Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
  • Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
  • Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
  • Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
  • Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
  • Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

More Information on Balsam Brands
Balsam Brands operates in the eCommerce industry. The company is located in Redwood City, CA. Balsam Brands was founded in 2022. It has 242 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 25 open jobs at Balsam Brands, click here.
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