Salesforce Administrator
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We have been named one of YC’s Top Companies for two years running, and have grown 25x across all key metrics in the last 18 months. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about the culture at Clipboard Health, take a look at our culture hub here.
About the Role:
Seeking accomplished Salesforce Administrator with Salesforce Administrator certification or equivalent experience.
- In this Salesforce Administrator role, you are given:
- Governance to expand an already developed enterprise-level Salesforce org
- Large technical initiatives that greatly impact the company’s ability to work “at scale”
- This role has six core functions:
- Salesforce Troubleshooting
- Maintaining and Improving Salesforce Org.
- Unearthing and Resolving Data Integrity Issues
- Business Analytics
- Internal Stakeholders Trainer
- Process Engineering
- Some projects you will work on:
- Centralized email automation
- Email reply notifications
- Mass account distribution
- Custom flows & reporting
- In this Salesforce Administrator role, you are given:
The Senior Salesforce Administrator should report weekly on Salesforce architectural changes and craft documents to propel large-scaled business process changes. Examples of quarterly OKR initiatives would relate to launching Salesforce Partdot, Einstein Bot, Einstein Analytics, or a new phone provider. This role requires the ability to work within time constraints, act with good judgment in complex situations, and be able to take effective action in ambiguous situations.
The Salesforce Administrator will oversee user management work, mass data manipulation, simple declarative changes, decreasing IT issue stakeholder reportings, and improving company-wide Salesforce training. They will also work to prevent future reoccurrence of most administrator maintenance items to keep pace with company growth.
Qualifications Required:
- 3 years of experience with Sales Lightning and Service Cloud
- SQL experience
- Python experience
- Expert in Validation Rules, Process Builder, and Flow
- Experience with Data Loader, Data Import Wizard, or similar
- Proficient in advanced Excel functions
- SF User Management experience (in terms of profiles, field-level permissions, user permission sets, role hierarchies, sharing rules, SF security settings)
- Salesforce Administrator Certification or equivalent experience
Why should you apply?
- We’re fully-remote
- We offer competitive market pay
- We are a Y Combinator-backed high-growth technology startup