Description

Your Opportunity

New Relic's IT Engineering Team is searching for a Sr. Client Platform Engineer who is passionate about the Mac OS, automation, and security! In this role you will be the primary engineer responsible for maintaining and growing our Mac management architecture and environment.

We've shown that building relationships and partnering with others allows us to do our best work. As such, our team values character and practical experience over certifications.
What You'll Do

• Administer our global hardware deployment consisting of 2000+ Macs and 500+ iOS devices.
• Build, refine, and maintain automated provisioning processes using Jamf, Apple Business Manager (ABM), custom scripts, and more.
• Deploy and maintain Crowdstrike (EDR) client and monitor detections on Mac OS clients
• Partner with Information Security teams to support security incidents, threat response and remediation
• Act as the subject matter expert for the Mac OS to assist the IT Support team with any related issues
• Maintain and create documentation for both internal and external teams

Your Qualifications
Must-have:

• 5+ years of experience managing a large fleet of Macs in an enterprise environment using Jamf Pro as the MDM solution
• Previous use of ABM and DEP for prestage enrollments
• Prior use of APIs and integrating various tools for automation of tasks
• Experience managing enterprise endpoint threat detection and response solutions
• Python and Bash scripting expertise
• Prior use of Jira and aptitude for working in agile environments

Nice to have:

• Experience with Okta and Jamf Connect
• Familiarity with OpenLDAP and Jamf related integrations
• Google Endpoint Management

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic.
About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.
Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

#LI-JA1 #LI-Remote