Please note that visa sponsorship is not available for this position.The members of this engineering team design, develop, and operate New Relic's Error Inbox product, which helps our customers prioritize the most important errors every day. With it, they can focus on delivering a great customer experience rather than resolving what issues are affecting their users the most, find contextual information about the error right at their fingertips, and work on a resolution, all without leaving New Relic. Since we launched in May, it's been our fastest growing product, used by tens of thousands of users monthly and thousands every day!Our senior engineers guide the design, construction/development, documentation, maintenance, and scale of our high-performance back-end streaming and event-handling systems as well as the customer-facing UI and API's (we are a full-stack team!). They are hands-on in the code and use their knowledge and skills to help the team bake automation, quality, reliability, scalability, and simplicity into everything we do. We hire excellent engineers and you will mentor them to develop maintainable systems that are easy to operate. They lead by example, and work closely with engineering leadership, product management, technical support, and design to build the right features to ensure our customers understand their digital business.We have a globally distributed development organization with teams spanning a nine-hour swath of timezones, so we value the ability to communicate in written form, ranging from Slack to team notes. The Error Tracking team works remotely from their home offices.
What you'll do

• Write code (of course!)
• Collaborate with fellow engineers and multi-functional product teams to build end-to-end solutions for our customers.
• Own (with your team) the entire software development lifecycle-from technical strategy definition to delivery, to end of life.
• Help translate the product strategy (which is advised by customer and market insights, competitive analysis, our technical capabilities, and internal programs/assets) into practical developer assignments.
• Communicate insights and technical concepts to non-technical partners to enable faster strategy iteration.
• Mentor Jr. engineers

Opportunity to work from a remote office may be available depending on the applicant's location. This role requires

• 2+ years of technical leadership with robust engineering teams
• 5+ years in-depth Java or C# development experience (e.g. knowledge of how the GC works, multi-threading, etc.)
• Experience with distributed messaging systems such as Kafka
• Experience with relational data stores such as PostgreSQL
• Intimate knowledge of full-stack software engineering principles
• Experience building and operating highly-scalable distributed systems that are fault-tolerant
• Experience designing for and deploying applications to common cloud provider infrastructure such as Amazon Web Services or Microsoft Azure
• Collaborative and able to successfully navigate multi-functional teams within the organization

Bonus points if you have

• Experience developing GraphQL APIs
• Experience with Selenium or other test automation tools
• Experience with Terraform or other infrastructure as code tooling
• Experience with AWS EKS, SQS, S3, Redis, ElasticSearch, and/or Kubernetes
• Experience with Git source control and GitHub Enterprise
• Familiarity with Kanban agile methodology
• Experience on a software product team

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First . The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both. Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic at www.newrelic.com/blog/how-to-relic/future-of-work . Our hiring process Please note that visa sponsorship is not available for this position.In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance ( https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf ).Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Interested in the details of our privacy policy? Read more here: www.newrelic.com/termsandconditions/applicant-privacy-policy
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