Salesforce Administrator at Reify Health (Remote)

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About Us

Reify Health is paving the way to faster, predictable, and more accessible clinical trials. Through its business entities, StudyTeam and Care Access, the company provides best-in-class trial optimization software and transformative clinical trial infrastructure that delivers research directly to more healthcare providers, communities, and patients wherever they are. Through partnerships with top biopharma companies, thousands of research clinics worldwide, and leading healthcare & community organizations, Reify Health is helping bring new medicines to patients faster, one trial at a time.

As a member of the Reify Salesforce team, you will provide administration support for our current Salesforce instance. You will help us continually enhance the platform, improve data quality and design scalable best practice solutions. 

The Salesforce Administrator will work with representatives from every department – in particular, sales, marketing, finance & customer success – to build and maintain processes that enable the business to further scale while making the platform easy to use. You will be responsible for executing on the day-to-day support, data quality troubleshooting, maintenance, and connectivity to the broader data ecosystem of our Salesforce instance.

What You Will Be Working on
  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules, etc. 
  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, apps, actions, custom settings, dashboards and reports
  • Identifying and gathering requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Gather business requirements from a diverse number of users and translate requirements into scalable solutions
  • Proactive system maintenance including Security Reviews, Release Updates (plan, test and launch), Sandbox environment management, Health Check, and Optimizer
  • Communication of any platform changes to end users and stakeholders
  • Internal User support including new and existing user training, technical documentation and support tickets
  • Manage multiple user groups’ priorities to update and maintain the best possible Salesforce structure for the business
  • Management of existing integrated applications and third party suppliers including IronClad, Groove, HubSpot and adding additional integrations to create a comprehensive ecosystem
What You Bring to Reify Health
  • Minimum 3+ years’ of Salesforce Administration hands-on experience and strong Salesforce product knowledge 
  • Must have Administrator certification. Advanced Administrator/Platform App Builder, Experience Cloud and CPQ certification is a plus
  • Excellent analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions
  • Positive attitude and ability to help lead others through change
  • Bachelor’s/Postgraduate degree, or related experience preferably in Information Systems, Data Analytics, Computer Science or similar software / database-related field
  • Exceptionally strong relational database design skills
  • DevOps/release management experience and an understanding of basic triggers/Apex code knowledge
  • Comfort with change management, as well as communicating, prioritizing and managing all aspects of a Salesforce project

We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, sex, religion, color, national origin, gender identity, age, marital status, veteran status, or disability status.

NoteReify Health is unable to sponsor work visas at this time. If you are a non-U.S. resident applicant, please note that Reify works with a Professional Employer Organization.

For a detailed overview of Reify Health's privacy policy, please visit

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • ClojureLanguages
    • EQLLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • AWS (Amazon Web Services)Frameworks
    • ReactFrameworks
    • ReframeFrameworks
    • PostgreSQLDatabases
    • RedshiftDatabases
    • VanillaSQLDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • SmartsheetManagement
    • TrelloManagement
    • Monday.comManagement
    • HubSpotCRM
    • MailChimpEmail

An Insider's view of Reify Health

How would you describe the company’s work-life balance?

We’re all passionate about the work we’re doing and with that comes trust that everyone is getting their work done, especially when working remotely. However Reify understands there’s more to life than work, and in addition to the several wellness-days offered throughout the year, our flexible PTO policy allows for time off when needed!


Marketing Associate

What does your typical day look like?

My mornings are all about responding to emails and following up with applicants! For myself, I find it to be super important to follow up with applicants asap. After lunch, it's time to get on the phone, follow up with the hiring manager's I support, and partner with teammates on various people/DEI initiatives!


Senior Talent Acquisition Partner, Technology

What makes someone successful on your team?

At Reify, all engineers have a voice in improving the engineering process and the technologies we use. A successful engineer at our company is one who constantly evaluates and learns new frameworks, libraries, and processes that can improve product quality and developer experience. Everyone is empowered to be a change agent and stay curious.


Senior Director, Engineering

How do you make yourself accessible to the rest of the team?

I try to be approachable and work to create an environment where people are comfortable reaching out for updates and support. I practice flexibility and situational leadership as team members have different communication styles and preferences.


Chief Financial Officer

What projects are you most excited about?

The projects that get me excited to come to work each day are those that help our Customer Success team to be more efficient and effective. Our main focus in Operations is to build tools and processes that allow Customer Success to spend their valuable time having meaningful interactions with our users.


Manager, Customer Success Operations

What are Reify Health Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Mental Health Wellness Days Off.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks

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