About Us

Cybereason gives organisations the upper hand by taking an entirely new approach to cybersecurity with AI Hunting, the first AI-powered technology that answers the question “Am I under attack?” proactively, without manual effort.

Position Summary 

We are looking for a Professional Services engineer that will be in charge of installing, upgrading and maintaining the Cybereason On-Premise product and will join our On-Prem delivery team.

Responsibilities

• Installing the virtual machines and configuring them in the customer environment.
• Training the customer on how to use the environment
• Supporting them on-site.
• Performing health checks on their systems.
• Working closely with our customers to assure their satisfaction. 

Our team is part of the R&D group and in your role you will partner with our Tech Services team and with our Tech Support teams. We are looking for engineers that love to discover new technologies & love working with customers. 

The role requires travelling to customers’ sites.

Experience

• Thorough knowledge and understanding of virtualization technologies
• Hands-on Linux Administration experience - e.g. troubleshooting performance issues with ‘top’ or analyzing core dumps is something you can guide others about
• Technical proficiency in computer networking, protocols and operating systems.
• 3+Years of customer-facing organizations and 6+Years of technical related organizations (i.e. Technical support or Sales Engineer)
• Ability to work in a fast-paced, results-oriented culture
• Creative thinker with the ability to troubleshoot issues quickly and effectively
• Written and spoken German