Production Engineer at Uber

| San Francisco, CA
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About the Role
Uber Production Engineers (formerly Site Reliability Engineers) are Software Engineers at Uber with a focus on the Production Lifecycle. We partner with Product Teams, build internal tooling and automation and work across eight main areas: Oncall, Incident Management, Change Management, Capacity Management, Reliability & Quality, Observability, Testing, and Performance & Efficiency.
Join Uber Production Engineering and help us redefine what it means to be a Production Engineer in 2020!
As an Uber Production Engineer, you will join a team of reliability engineers who partner with development teams throughout the organization with the ultimate goal of improving Uber products, features, and flow reliability.
An Uber Production Engineer spends just as much of their time working on systems as they do writing code. You'll be tasked with all manner of work from building operational tooling, automating operational workflows, performing architecture and design reviews, investigating system failures and complex outages, improving our monitoring infrastructure, defining service level objectives and agreements for Uber products and flows, and much more.
What You'll Do
• We are experts in Uber infrastructure and best practices and we closely partner with the rest of engineering teams to run world class distributed systems optimized for high throughput and low latency. • We take ownership in creating elegant and reliable code.• Architecture skills. You will be constructing highly scalable software systems and contributing with your knowledge on the principles of fault-tolerance, reliability and efficiency.Experience designing and deploying high performance production services with extensive monitoring and logging practices.• Automation of deployment and configuration processes• Develop reliability tools and frameworks for use by all engineers• Share on-call with your engineering team and lead incident response and no-blame postmortem analysis and review• Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis.• We are on point for capacity planning and to help teams anticipate and prepare for growth.
Basic Qualifications
• Programming skills in one of C/C++, Java, Javascript, Python or Go, and an ability to pick up new ones• Experience in the Linux environment with understanding of its fundamentals and internals: filesystems and modern memory management, threads and processes, the user/kernel-space divide, etc
Preferred Qualifications
• A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
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Technology we use

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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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