Principal Software Engineer AI Platform - Telecommute at Optum (Minneapolis, MN or Remote)

| Minneapolis–Saint Paul, MN +25 more | Remote
Employer Provided Salary: $113,500-$218,100 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
As a Principal Engineer for the Conversational AI Platform (CAIP) you'll be evaluating and setting technical design/implementation direction for multiple 5 person teams to evolve our Virtual Assistant offering. We need someone with a strong background in architecture, design patterns, and engineering best-practices. An aptitude for collaboration is critical to further mature our CAIP into all channels text, voice, and other.
Our product, enabled by Microsoft Azure, is leveraged by agents, members, consumers, and others who benefit from our cognitive services and machine learning capabilities.
The Conversational AI Platform is built specifically for the healthcare sector, and is enabling engineering teams to more quickly deliver AI capabilities to market. The CAIP orchestration & skill based architecture will be the defining Conversational AI capability for the enterprise, and is rapidly growing across various text & voice channels. Some current and future CAIP opportunities include web chat, SMS, in-app messaging, live call audio streams, IVR virtual personas & fulfillment, smart speakers, video.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Provide technical implementation leadership for agile teams for building and supporting Public Cloud-based tools and services supporting AI and machine learning model development, Model Ops, and Data Ops
  • Lead and motivate teams and set technical standards (no HR oversight)
  • Use your expertise to lay down architectural foundations and provide guidance on development, with an eye toward avoiding and reducing technical debt
  • Drive delivery on a roadmap that helps transform capabilities by combining access to the right tools, data, platforms and scalable computing with Optum's healthcare expertise and industry leading data assets
  • Produce high quality solutions that are highly reliable and scalable
  • Work directly with Business, Technology, Digital to drive development of new service/ product offering
  • Encourage the growth of engineers through skills development, objectives and goal setting
  • Collaborate effectively in a cross-functional team of engineers, product leaders, scrum masters & User Experience engineers
  • Support the software delivery team's ability to rapidly deliver high-value, quality software through the use of automation and 'everything - as - code' best practices
  • Ensure application stability with exceptional quality, reliability engineering, and security controls
  • Collaboration & mentoring
  • Recommending engineering best-practices

Ideal candidates will work in Eden Prairie, MN or in another Optum/UHG Office. U.S. Telecommuters will be considered in core alternate states
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Undergraduate degree in applicable area of expertise or equivalent experience
  • 6+ years of architectural design experience
  • 6+ years of experience in DevSecOps
  • 6+ years of experience building microservices
  • 5+ years of public cloud based serverless & event-base architectures experience

Preferred Qualifications:
  • Hands-on development (Node JS / Go)
  • Natural Language Processing

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $113,500 to $218,100. The salary range for Connecticut / Nevada residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Candidate Location Eligibility:
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Boston, MA
Chicago, IL
Dallas-Fort Worth, TX
Detroit, MI
Hartford, CT
Houston, TX
Jacksonville, FL
Las Vegas, NV
Los Angeles, CA
Louisville, KY
Madison, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New York City, NY
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Raleigh-Durham, NC
San Diego, CA
San Francisco, CA
Seattle, WA
Washington DC

Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • JenkinsLanguages
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KafkaFrameworks
    • LinuxFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • SmartsheetManagement

An Insider's view of Optum

How would you describe the company’s work-life balance?

Many companies have a standard 8-hour day, but we don’t. Optum is a global company, so we recognize that working hours are different for everyone depending on their situation. Optum has implemented flexible working policies that allow employees to work from home in addition to the traditional office setting with virtual tools to support everyone.

Rachel

Chief of Staff

What projects are you most excited about?

My teams work on Digital Benefits where our mission is to deliver benefit clarity, cost transparency, and guidance towards increasing healthy outcomes for our members! One exciting project that we just finished was the Mental Health Hub, where we worked to spotlight member's mental health benefits offered by their United Healthcare health plans.

Tim

Senior Software Engineering Manager

How does the company support your career growth?

At Optum the ideal of helping people live healthier lives transcends the healthcare industry and applies to our employee experience. Through meaningful mentorships and participation in holistic leadership development programs, I have been empowered to show up as the best version of my authentic self at home and at work to pursue my life’s purpose.

Kat

Technology Product Director

How does the company support your career growth?

I started with the company 12 years ago and have been promoted 5 times. As an analyst, I provided leaders with meaningful analytics needed for decision-making. Now as a Director, I’m the one making the decisions. I’m responsible for creating effective business strategy, executing tactical plans, and helping drive patent culture transformation.

Komal

Director, UHG Invention Program

What are Optum Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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