Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Ecosystem Onboarding team is responsible for helping merchants get started with Square as efficiently and effectively as possible. Merchants come to Square from a wide variety of sources (e.g. public web, specialized campaigns, app downloads) and an even wider variety of intent (e.g. skeptical, hopeful). We get merchants started on the right foot towards the right milestones on all platforms, while providing space to explore in productive ways. This team is building an extensible platform that will be used by product teams across the company on all platforms and this particular role will be leading our mobile team( iOS, Android). We open the door to the ecosystem. The better we do our job, the faster merchants experience value, and the faster they build trust with Square.

As an Engineering Manager, you will be responsible for driving initiatives from inception through execution. You will be in the unique position of having your customers be Square sellers and internal product teams. This position will require strategic thinking, methodical execution, and superb stakeholder management. You will own the details of the solution from deep in the stack through the end user experience in partnership with design and product. 

You will: 

• Lead and participate in critical technical, design, and product discussions with leaders across the organization.

• Support and collaborate with multiple stakeholders across the company including product, design, legal, accounting, support, and other engineering teams.

• Lead engineers on the team through coaching, mentorship, and advocacy instilling a sense of urgency, ownership, and accountability.

• Foster an inclusive environment for your team and those around you to show up and give their best each day.

• Invest in long term opportunities and risks to ensure a solid platform for today and the future.

• Lead a team of iOS and Android engineers. Part of the time will be spent contributing to projects (hands-on) and the team's efforts. You should be comfortable building applications in either iOS or Android. 

• Build a mobile community and drive best practices for mobile engineers across other parts of the organisation. 

Qualifications

You have: 

• Leadership experience: Experience building and leading teams of accomplished software engineers. A passion for mentoring engineers and teaching colleagues.

• Execution rigor: Experience turning strategies and plans into reality, partnering with product and design to scope and prioritize work.

• Initiative: Ability to work autonomously to drive clarity in ambiguous situations.

• Customer empathy: Strong empathy for the merchants that Square serves and an interest in building products that better serve them.

• Curiosity and collaboration: Eagerness to share your ideas, and openness to those of others. 

• Exceptional communication skills and experience balancing diverse priorities in a fair and transparent manner. Ability to navigate difficult conversations, both on your team and with stakeholder teams. 

Technologies we use and teach:

• Kotlin for development, leveraging Square’s modern open source library, Workflow

• iOS in Swift or Objective-C

• Enjoy working on mobile apps at all levels – from networking up to user interfaces and everything in between

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.