Highspot
Highspot increases the performance of your sales teams.
Remote
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Manager, Software Engineering, Training & Coaching - Remote

+1 more | Remote
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About Highspot
Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales reps and marketers love. Using Highspot, marketing leaders have deep insights and analytics into the performance and influenced revenue of content, campaigns, and marketing assets. What makes the solution special? It’s loved by sales reps globally, and is the #1 rated sales enablement platform on G2 Crowd. 

We are committed to diversity as both a moral and business imperative. 

About the Role
As a Senior Manager of Software Engineering at Highspot, you will inspire, lead, and grow a team of creative and talented core engineers within the Training & Coaching product. You’ll support the engineers on your team in building software with a spark of magic. You’ll bring your technical expertise and proven people management skills to bear on strategic decisions about our technical ecosystem, team operations, team norms, and engineering culture. You’ll also be a key decision-maker within your product area.

What You'll Do

  • Lead a team of engineers, through whom you’ll execute on the strategic direction of your product area in Training & Coaching, inspiring and motivating your team to do their best work
  • Effectively collaborate with key partners in your product area, including Designers, Product Managers, and TPMs
  • Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place, and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
  • Bring your technical expertise to bear as you work closely with the Architects team to manage the evolution of Highspot’s software; ensure that our architecture and stack are optimized to keep pace with the demands of hyper-growth; position your product area (and support adjacent product areas) for continued high-availability and reliability across multiple worldwide data centers
  • Consistently deliver a product that maximizes product quality, security, and reliability, including partnering with the DevOps team to build and maintain highly-observable systems with excellent metrics and actionable alerts
  • Create a collaborative environment where all levels of engineers can contribute in meaningful ways
  • Partner with the Services team to understand what drives customer joy in your product area and ensure your team works to address customer concerns in a timely manner 
  • Partner with Product team leadership, the Architects team, and the CISO team to design and implement proactive security postures for customer- and internal-facing systems
  • Advocate for the tools, process, and resources the core dev team needs to enable their ongoing success and unlock their ability to innovate
  • Mentor and guide the professional and technical development of the engineers on your team
  • Ensure architects, stakeholders, and SMEs are appropriately involved in decisions
  • Ensure decisions are communicated effectively within and outside of your team
  • Enforce accountability through relevant, and objective performance targets and timely feedback and coaching

Your Background

  • 5+ years of experience managing software engineering teams
  • Extensive experience developing and scaling cloud-native applications and infrastructure
  • Proven success in attracting and retaining top engineering talent from diverse backgrounds
  • Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations
  • Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
  • Previous experience designing and building software products at scale
  • Deep understanding of the SDLC for SaaS applications
  • Working knowledge of modern object-oriented and functional programming languages
  • Experience building software in a dynamic language such as Ruby or Python

This position is available either in-office or remote, as applicable, at the following locations:

  • Arizona - Remote 
  • Arkansas - Remote
  • California - Remote 
  • Connecticut - Remote 
  • Florida - Remote 
  • Georgia - Remote 
  • Idaho - Remote 
  • Illinois - Remote 
  • Maryland - Remote 
  • Massachusetts - Remote 
  • Michigan - Remote
  • Minnesota - Remote 
  • Missouri - Remote 
  • Montana - Remote 
  • Nevada - Remote
  • New Hampshire - Remote
  • New Jersey - Remote 
  • New York - Remote 
  • North Carolina - Remote 
  • Ohio - Remote 
  • Oregon - Remote 
  • Pennsylvania - Remote 
  • Tennessee - Remote
  • Texas - Remote 
  • Utah - Remote 
  • Virginia - Remote 
  • Washington - Remote 
  • Washington - Seattle
  • Washington, D.C.
  • Wisconsin - Remote

Benefits
Comprehensive medical, dental, and vision benefits
401(k) Matching
Paid parental leave 
Flexible work and vacation schedules
Discounted ClassPass membership
2 volunteer days per year
Transportation benefits
Competitive compensation and stock options
Fully-stocked kitchen
Annual company-wide events
Meaningfully contribute to a compelling vision!

Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ClojureLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ModemizrLibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby SinatraFrameworks
    • React.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • XDDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • AirtableManagement
    • WordpressCMS
    • SalesforceCRM
    • GmailEmail
    • MarketoLead Gen
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What are Highspot Perks + Benefits

Highspot Benefits Overview

At Highspot, our people are at the core of everything we do, so we’ve designed a comprehensive benefit plan that includes perks that foster our people-first culture. These include medical, dental, vision and even pet insurance for your furry friends, plus much more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Highspot's Employee Circles are organically grown groups of Highspot employees that meet to advance a cause. Circle causes can range from elevating women in tech to volunteerism & philanthropy.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Highspot will offer voluntary pet insurance with Nationwide, where you can insure your dog, cat, avian or exotic pets with this benefit.
Wellness Programs
Discounts for ClassPass Membership that includes everything from workout classes to massage.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program

An Insider's view of Highspot

How would you describe the company’s work-life balance?

There are times where we work the longer days. With that said, Highspot has created an environment of incredibly supportive people and culture that makes sure you care for yourself and family above all. We get a recharge Friday every month, we close our offices for the last week of the year for the Holiday season and we get unlimited PTO!

Mounir

Solution Architect

How do you collaborate with other teams in the company?

It is a very supportive, collaborative environment that really pushes me and everyone on the team to do their best work. When we aren't engaged in white board sessions, we bond over frequent coffee and macaron outings. I feel inspired every day when I come to the office.

Kelly

Senior Visual Designer

What does career growth look like on your team?

The opportunities for career growth was one of the reasons I joined Highspot. On the Services Team you can move all the way up to a Principal Services Executive or a Solution Architect role for those with deep product knowledge and interest. Alternatively, Highspot does a great job of supporting employees on their Managerial journey as well.

Malaika

Services Executive

What is your vision for the company?

Our mission is to transform the way millions of people work by building beautifully designed software with a spark of magic. From Highspot’s beginning, we have focused on building a team of people who collaborate across boundaries and an environment where people are free to bring their full selves to the office every day.

Robert

CEO and Co-Founder

How would you describe the company’s work-life balance?

One of my favorite things about working at Highspot is that we work hard, but have fun doing it. Personally, it's easy to be creative around such great energy. It's been an incredible experience watching us grow and create new career possibilities with people who help bring out the best in each other.

Marissa

Senior Content Marketing Strategist

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