Manager, Field Solutions Engineering
WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.
WHY BOX NEEDS YOU
The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As Solutions Engineering Manager, you mentor, lead and strengthen a team of sales engineers in your region. You partner closely with the area Sales Directors to strategize on accounts, brainstorm creative solutions and help architect a long-term vision for our customers. You are a critical liaison between our customers, our partners and our Product and Engineering teams - providing critical feedback and working on internal projects to deepen our competitive advantage. You are a former (or current) top performer with a consistent track record of mentoring and growing talent in solutions engineering.
This West Manager role will lead a team in the Western US and work with our Mid Market and Enterprise accounts to retain and expand their Box footprint.
WHAT YOU’LL DO
Recruit, mentor, and develop the enterprise sales engineering team
Refine and scale the core sales engineering processes such as discovery, ideation, technical qualification and proof-of-concept
Work with solution engineers to design, create and present business solutions to prospective clients
Manage and drive the technical win to reach the team target
Participate in the execution of team and cross-functional initiatives set by senior leadership
Influence strategic account plans for larger clients
Provide advice and response strategy for RFPs; present recommendations and associated benefits
Promote products and Box solutions at regional conferences, forums, and seminars
Participate in regional industry events/organizations to share your point of view
Collaborate with internal cross functional teams to ensure customer satisfaction and long-term success
Provide critical feedback to product and engineering teams
Travel up to 40% to engage with customers and work with team-members
WHO YOU ARE
4-year degree or equivalent work experience required
Natural curiosity, and desire to solve problems
5+ years of experience in solutions engineering or solution consulting; prior experience in managing a sales engineering team is desired
Demonstrated success working with Fortune 1000 customers
Stellar interpersonal and customer relationship skills
Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences
Ability to influence technical decision makers and executives
Ability to work as part of a team - hungry, humble, and smart
History of overachievement of quota in previous roles
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
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Box is committed to fair and equitable compensation practices. Actual OTE range is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
United States Pay Range
$193,500—$242,000 USD