Lead Systems Reliability Engineer

| Denver, CO, USA +55 more | Remote | Hybrid
Employer Provided Salary: $120,000-$150,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

Who You Are

At Procare Solutions we are looking for an experienced lead who will work with SRE engineers to build, improve, and support complex systems and services that deliver exceptional results to both internal and external Procare customers. You will be an owner of systems reliability at Procare. You will work across the entire technology organization and partner with other leaders in software development, operations, security, and product management. You will be part of both evolving our current products and platforms and work on our next generation platforms.

Requirements

Our Ideal Candidate will have…

  • Our ideal candidates will be able to:
  • Perform as a team lead on important project initiatives and technology objectives.
  • Develop and document standards and procedures for SRE initiatives and practices.
  • Use previous SRE experience to improve system reliability, scalability, and availability.
  • Work on diverse technology and operating systems.
  • Participate in incident response and improving the associated processes and tooling.
  • Refine and create new service level objectives, error budgets, and meaningful metrics.
  • 5+ years’ experience as a lead/senior SRE engineer improving reliability and developing software in a distributed systems architecture
  • AWS Certified SysOps Administrator, Solutions Architect, or DevOps Engineer highly desired.
  • Exceptional communication skills required, ability to influence people without direct authority.
  • Extensive experience with AWS (such as EC2, RDS, DynamoDB, Lambda, API Gateway, CloudWatch, Code Pipeline/Deploy)
  • Experience with CI/CD, build pipelines, source control systems, containers, and infrastructure-ascode (e.g., Docker, Terraform, CloudFormation, Ansible, Git)
  • Experience with Agile processes in a structured setting required; Scrum and/or Kanban.
  • Experience with security and compliance standards such as PCI and SOC as well a data privacy/protection standards a plus
  • Experience using data for decision-making related to team and system performance, rely heavily on telemetry and monitoring.
  • MS in Computer Science or related field preferred.

Benefits

Why Procare?

  • Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
  • HSA option with employer contributions of $50/month
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Medical, Dependent Care, and Transportation FSA Plans
  • Paid Parental Leave
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement up to $2,000/year and continued Professional Development
  • Free access to our Employee Assistance Program with 24/7 live support
  • Casual workplace environment
  • Some meals provided
  • Voluntary Pet Insurance
  • Prime downtown location close to restaurants and entertainment
  • Promote from within- excellent career paths

Salary

$120K to $150K DOE

Location

This position can be based in our Denver, CO office or fully remote.

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Candidate Location Eligibility:
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Las Vegas, NV
Lexington, KY
Los Angeles, CA
Louisville, KY
Memphis, TN
Miami, FL
Nashville, TN
New York City, NY
Orlando, FL
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • New RelicAnalytics
    • InVisionDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • SendGridEmail

An Insider's view of Procare Solutions

What’s the vibe like in the office?

The Denver office has a professional yet laid back vibe. I think we really have a "get business done while having fun" mentality. It truly feels like a team effort regardless of which department you work in - we succeed together.

Chantel

Human Resources

How does the company support your career growth?

I’m pretty new to the marketing world. I started in the MDR role a year ago. I was able to learn the basics not only in marketing but of the company in general. More recently, I’ve moved into a demand generation specialist role which I’m so excited about. Now, I have the opportunity to learn another side of marketing and dive deeper into it.

Courtney

Marketing

How do you make yourself accessible to the rest of the team?

Two of our values are Elevate One Another and Respect all Perspectives, and being accessible is key. In addition to welcoming a stop by my office or message via Slack or email, my calendar is open for employees to schedule time to talk, collaborate on an idea, share an opportunity for process improvement, or get my perspective on their career goal

JoAnn

CEO

What are Procare Solutions Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Mandated unconscious bias training
Our training goes beyond "don't discriminate"; we tackle unconscious bias, microaggressions, & other problematic behaviors. All employees are expected to actively contribute to a respectful workplace.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
All Denver Employees will receive an EcoPass
Company-sponsored outings
Procare Software hosts company outings Annually.
Some meals provided
Company-sponsored happy hours
Onsite gym
Professional Development Benefits
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $2,000.
Promote from within
Customized development tracks

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