Lead Software Development Engineer- Cloud Services

| New York City, NY | Remote
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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

About this Role

This is an exciting opportunity to join LivePerson as a Software Development Engineer on the front lines of a public cloud transformation. We’re looking for passionate engineers to empower developers to build reliable, scalable services in the public cloud (AWS, Azure, or Google Cloud.) We need senior engineers with strong experience in application modernization. The ideal candidate will have a history of AWS and GCP.

What you will be doing in this role:
  • You will participate in the design and implementation of significant portions of the cloud migration utilities and tooling and serve as a partner and team member on a high-performing software development team.
  • You will have the opportunity to learn new cloud technologies and GCP architectures, including deep work with messaging systems, conversational AI, VoIP-based telephony, and new product development. 
  • Work with Product Management and senior engineering leaders to bring your engineering experience to the table and ideate new features and functionality
  • Help to create reliable, scalable, high performance, and uptime (99.999%) software solutions deployed in hybrid and public cloud environments using the latest software, automation, and testing tools available.
  • Help set the features, architecture, and best practices of the team, and have a significant influence on our overall strategy. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. 
  • Create a reliable, scalable, and high-performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, networking, and practical experience building large-scale distributed systems.
What you need for success:
  • Setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing, and operations. 
  • Leading the delivery of large-scale, high-quality systems.
  • Delivering high-quality technology products/services in a hyper-growth environment where priorities shift fast.
  • Bachelor's degree in Computer Science or related field
  • 8+ years experience building successful production software systems
  • 5+ years experience building cloud solutions and supporting services
  • Experience contributing to public cloud migrations before is preferred.
  • Excellent verbal and written communication skills
  • Ability to understand complex system designs

Still interested? More on LivePerson...

We work hard to support our team the same way we support our customers. Your life outside of the office is important to us. We provide competitive benefits and paid time-off that enables our family to take the time they need to recharge.

You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principles

Our company believes equal opportunities across genders is something that has been overlooked for too long.  To shake up the industry, LivePerson CEO Robert Locascio launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring "WomenHack" and "Female's Favor{IT}e Conference" events globally.

LivePerson provides equal employment opportunity without regard to an applicant's race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law

#LI-Remote

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. You’ll have great benefits, flexible time off, plus snacks and drinks to keep your mind fresh and stomach full. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
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What are LivePerson Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications
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