Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers.

Role Summary

Mavenir Systems Inc. in Richardson, TX is seeking a Lead Customer Engineer. Expected to work with mobile operators to understand the feature requirements and develop acceptance test plan and lead the test execution; find technical workarounds for temporary solutions and coordinate with design and development teams to channelize fixes for bugs and issues. Install and integrate Mavenir's proprietary products such as UAG, IMS, BGCF, TAS, DRA, AGW, HSS and WSG with customers' third party solution products like PCRF, IP-SM-GW, ENUM, MME, PSAP, MRF, AAA and CS network products like GMSC, MGCF/MGW in mobile operator labs and production sites. Coordinate with internal team along with mobile operator's interaction for product delivery, bug fixes and change requests across the various teams; track issues and debug mOne platform. Design and deploy network and architecture for Mavenir's proprietary 4G EPC and 5G core products.

Position requires a Bachelor's in Computer Science, Electronic Engineering, Telecommunications Engineering, or related field (foreign equivalent acceptable) and 5 years of progressively responsible experience or a Master's in Computer Science, Electronic Engineering, Telecommunications Engineering, or related field (foreign equivalent acceptable) and 2 years of experience. The experience that is required must have involved the following: network design, IP planning and application configuration; capacity test planning, test strategy and risk analysis along with designing the scripts; providing root cause analysis, workarounds and bug fixes for issues during integration phase; Supporting end to end production network deployment including solutions design review, validation, testing and operations acceptance for all new or expansion nodes/platforms or services.

This position is eligible for an employee referral bonus.

For a full job description including minimum requirements and to submit an application, go to https://mavenir.com/about/?sc=careers and search for position # R0008618.

Key Responsibilities

NA

Job Requirements

#LI -DNI

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a US applicant in need of special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: +1-469-916-4393. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.