The Integration Engineer is responsible for integrating, administering, monitoring, and maintaining system integrations with internal and external platforms. This position reports to our Manager of Implementations and will be a client-facing role that provides technical guidance to both clients and internal support employees.

What you'll do

• Manage API integrations with clients and partners
• Configure sandbox environments to certify partner integrations
• Create and update integration scope documentation for newly developed API’s
• Manage Integration projects with Hotel PMS systems
• Test and vet new hardware solutions used in our product line (for example: Hotel Card Readers, License plate Cameras, Bluetooth devices)
• Administer corporate network and configure/troubleshoot our product network kits
• Provide timely responses and interface with clients regarding solutions for both hardware and software needs
• Collaborate with support and/or product development to troubleshoot and resolve product issues
•  Pre-Configure Windows PC’s for the purpose of shipping to clients
• Document hardware/software configurations solutions

What you bring

• 1+ years of relevant Systems Administration experience
•  Familiarity with API testing tools (SoapUI and Postman)
• Comprehensive knowledge of Microsoft OS’s
• Strong Networking knowledge
• Demonstrated ability to think “out-of-the-box" and develop creative solutions
• Ability and desire to work in a dynamic environment
• Excellent interpersonal communication skills and proven success in an internal/external customer-facing role
• Positive, self-starter attitude and desire to exceed client expectations through a focus on quality work at every opportunity
• Tech enthusiast excited to learn about and become an expert on our products
• Strong documentation and organizational skills

Things that would be nice but not necessary

• Experience with Circuit Boards and Relays
• Experience with Trello, Jira, or similar task management tools
• Project management experience/training

Join us in making a difference as we build our future. FLASH is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. FLASH prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.