Implementation Consultant (Jacksonville, FL)

| Jacksonville, FL
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ABOUT XCEPTOR

Xceptor delivers no-code automation software across the enterprise. We make data ingestion, data transformation, and process digitisation easy. Automation. Simply. Globally

OUR APPROACH

Xceptor delivers no-code data automation software across the enterprise. We make data ingestion, data transformation, and process digitisation easy. Our platform has the power to automate even the most complex processes, end-to-end, with a single platform. Proven by our customers. Validated by our partners. Powering industry utilities.

Our Clients: We pride ourselves on our straightforward and honest approach from a project and commercial perspective. As banking, financial services, and insurance specialists, our proven deployments enable us to grow strong, global relationships and build an impressive client list of industry leaders. Want an independent viewpoint? Read recent analysis from Forrester and HfS on xceptor.com

Our Partners: Our ability to deliver great automation solutions is validated through our existing utility, consultancy, and technology partnerships with the likes of EY, DTCC, Cognizant, and Finastra.

Our Platform: Our no-code automation platform for end-to-end and complex processes enables clients to leverage the right technology at the right time to drive the right outcomes. A single, common platform delivers client solutions, packaged solutions, and industry utilities, giving everyone access to the same technology, no matter the size or scale of the challenge.

Our Values: Ambition is in our DNA and we embrace any opportunities ahead. Our curiosity and desire to grow drives us to learn from our customers and those around us. Our people are empowered, accountable, and deliver. We pull together, step up and focus on outcomes. The brilliance of our people makes a positive difference to our clients’ ambitions. We are Xceptor.

THE ROLE

Our Client Implementation Consultants are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them from project inception to ‘go live’. They gather customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients and managing the full development cycle and subsequent implementation.

As we continue to grow our presence in North America, we are looking for a Client Implementation Consultant who will be interested to join the team down the line. You will be intelligent, driven, academically strong and technically minded, with a passion for customer services. This is a non-immediate position within the team and will be based in Jacksonville, FL.

Please note, in order to be considered for this role, you must meet the following minimum criteria:

  • Experience: Significant relevant experience, gained within an implementation focused role and a software solutions organisation
  • University degree (or equivalent): Any BSc degree, Computer Science, Chemistry, Physics, Economics or Engineering
  • Programming languages: C#, C++, SQL, Java, MATLAB, Python, LaTeX; with a high level of coding and programming capability
  • Other: Consultative, technical and problem-solving experience

Elements of the software are designed to allow users to transfer Excel skills; so a good knowledge of Excel or Access would be beneficial.  At its heart this is a technical role, however, analysis and communication skills are critical to understand the business requirements and take a lead role in delivering the solution. A typical day would involve a variety of activities, involving the whole lifecycle of a project.

As part of our team of specialist consultants, you will be integral to delivering the projects that you are working on. Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself.  This means that you must be self-sufficient and able to work on your own initiative.

Other key attributes we are looking for include: ability to quickly build sustainable relationships, logical and analytical problem-solving skills, excellent verbal and written communication skills, positive client service approach with a ‘can do-will do’ attitude and a desire to take responsibility for delivery, strong technical skills including XML and SQL, and preferably some software development experience such as .NET or Java. A strong academic background preferred, but not essential.

In summary, we’re looking for people who enjoy working with both business and technical teams, in a fast, dynamic environment who are naturally relationship driven and passionate about meeting our clients’ needs.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages

An Insider's view of Xceptor

What are some social events your company does?

Xceptor has setup a TON of opportunities for me to get to know my peers, even on a global scale. From scavenger hunts, and escape rooms, to dinners and mixology courses, all of our social events have been a great time to mix, mingle, and celebrate our wins.

Brandon

North America Senior Sales Engineer

How do your team's ideas influence the company's direction?

My team has eyes and ears on the ground. We relay these experiences and provide vital insights into what is trending. This is valuable feedback to influence directional growth of the company by honing in on what is working and pivoting from what is less affective.

Shaleen

Sales Director

What makes someone successful on your team?

To be a successful member of our team, a person has to exemplify our Xceptor values. They are ambitious, show curiosity and are empowered to deliver successful for our clients.

Ishad

Regional Delivery Head, North America

What are Xceptor Perks + Benefits

Xceptor Benefits Overview

401K Retirement
Health Care
Life Assurance
FSA & Commuter Benefits
25 Days Annual Leave
Training and Development
Flexible Working

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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