Engineering Manager II- Rider Personalization

| San Francisco, CA
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On the Rides Engineering team, we write code that ignites opportunities for millions of people every day. We're focused on making Uber's core ridesharing products faster, safer, and more reliable by building scalable software solutions for riders and drivers on our platform.
About the Role
We have established a world-class Rider Personalization engineering team to build critical machine learning solutions and frameworks to empower Uber's core Rider products. Our team's mission is to serve the ML needs of the entire Uber Rider organizations (> 200 people). In this role, you can have a significant impact on a wide range of Uber rider products and Uber consumers. We work on everything from enhancing rider growth and deepening engagement to growing Uber's footprint in the multi-modal trip marketplace. You will be on a super collaborative team designed to maximize your ability to deliver results. If you are motivated by building technically challenging machine learning solutions in real-time and at scale, working on projects that impact every single Uber rider, knowing that every Uber rider sees and benefits from your work, and helping to drive Uber's top business metrics, then Rider Personalization is the team for you at Uber!
What You'll Do
• Work with product, data science, partner teams, and leadership to identify promising new applications for ML in the Rider org and then setup and execute on these projects.• Maintain strong ties to your partner and stakeholder teams to align project timelines, address challenges that arise, and to maintain alignment on goals and plans.• Provide leadership and mentorship for your team to ensure we are building best in class solutions, including driving adoption of testing, maintainability, and best practices in code health.• Help guide the development of complex ML systems to ensure they are designed for scalability and low latency.• Work with smart and motivated teammates in a fast-paced environment.• Solve challenging problems with cutting edge ML solutions, designs, and algorithms.
Basic Qualifications
• 3+ years of industry experience with a PhD in relevant fields (CS, EE, Math, Stats, Physics, etc.), building and productionizing innovative end-to-end Machine Learning systems as an IC, or equivalent experience.• 2+ years of experience frontline managing a mix of ML and backend engineers across various technologies.• Experience working with non-engineering partners including product managers, user researchers, technical program managers, designers, and data scientists.• Experience leading ML and backend engineers across all levels.• Passionate about building phenomenal personalization experiences for Uber users all over the world.
Preferred Qualifications
• A history of setting a high bar across the board - for your own contributions, for the people you work with, and for the products you work on.• The ideal candidate has a background delivering successful and scalable ML solutions that solve genuine user and business problems.• Proven experience running concurrent experiments on ML systems to assess the efficiency of new features.• Strategic mentality. You're comfortable thinking a few steps ahead of where the team is at now.• Experience hiring and building a team from the ground up.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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An Insider's view of Uber

What’s the vibe like in the office?

When I went into the office for my final interview with Uber, I had the same feeling that I did when I stepped onto my college’s campus for the first time: it just felt like the right fit. The office was high-paced but also relaxed and you could immediately tell that people were friends and genuinely enjoyed being there.

Paige Sammarco

Account Executive, Uber Eats

What kinds of technical challenges do you and your team face?

One of the big challenges today with experimentation is around guaranteeing correctness, especially for small changes to ensure confidence in results. Was that change the cause of new behavior? Did other experiments get in the way? It all comes down to how accurately you can detect small changes within consumer behavior.

Azarias Reda

Head of Uber's Experimentation API team

What makes someone successful on your team?

"It’s not just about the individual contributor. The most successful people are the ones learning from others. On my team, I make sure that everyone shares best practices and we foster a collaborative culture. So when you’re on a call, you’re never really alone. And that applies to everyone."

Ali Faivus

Head of Mid-Market Sales

How do you empower your team to be more creative?

We make sure we don’t ship org structures, but rather aligned products. How can our products complement one another, building upon each other to achieve our primary goals? Whether it’s scheduling, routing, predictive analytics, or operational excellence, we are acting as one, and smartly leveraging our domains and strengths.

Joe Chang

Director of Engineering, Uber Freight

How does your team reward individual success?

I believe recognizing someone’s contributions are a big part of team play. On our weekly meetings, we always start with a shout-out, and it’s amazing how this simple topic stimulates the team to recognize small victories and accredit colleagues for their accomplishments. This brings our team together and fosters a more collaborative environment.

Silvia Penna

Sr Manager, Central Operations

What are Uber Perks + Benefits

Uber Benefits Overview

Doing your best work means being your best self. To help, we offer a wide range of benefits and perks, some that only Uber can, to support your health and wellbeing.

Culture
Volunteer in local community
Our people, process, and technology can help transform cities into safer, more efficient, and more beautiful places. Learn more: https://www.uber.com/community/supporting-cities/
Partners with Nonprofits
Technology, when it's done right—and combined with good partnerships—has the potential to contribute to a better world for all. Learn more: https://www.uber.com/us/en/community/
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Were providing more flexibility for some employees to be fully remote and we’re establishing a process to apply to be fully remote if employees think that’s best for them.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Free Daily Meals
Game Room
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
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