Engineering Manager II - Earner Quality at Uber (San Francisco, CA)

| San Francisco, CA
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About the Role
Our team focuses on motivating Drivers to bring their best selves to work & to stay on Uber by providing an unmatched loyalty & recognition platform that recognizes them for their commitment, quality of service, and rewards them, both on and off the road.
You will be leading a team of talented engineers working on improving Recognition, Feedback and Quality of drivers. The Tipping & Feedback platform has put more than a billion dollars in our Drivers' pockets last year alone and has helped Uber deflect support ticket costs and provide additional safety through deep integration of feedback tags. Tipping & Feedback Platform is the backbone that provides a unified platform for all business verticals at Uber to develop their tips, aggregates, ratings and feedbacks into their product( Eats, Freight, eMobility etc...)
The core metrics platform aggregates Driver and Rider metrics that are foundational to several product features and also provides a flexible way to add new metrics for real time aggregation.
Lastly, Profiles platform power key user experiences for both Rider, Driver and Couriers. We want to turn this high traffic UI into a surface that celebrates accomplishments and powers insights. In 2021, we would like to give drivers visibility into their driving habits, how they compare against others, and how they can improve.
What You'll Do
• We are looking for someone with a passion for architecting, building and scaling highly-available, high-demand systems that support millions of users every day.• Solve some of the most complex distributed computing challenges and help us build and grow & scale this platform.• Take the larger vision or challenge and distill it down with the leadership team into strategies and plans including trade-offs required to realize the vision.• Provide technical leadership and vision in designing, implementing, testing and rolling out the next generations of our platforms.• This is a unique opportunity for an experienced engineer who is collaborative, has a healthy sense of curiosity and acts with responsibility to join Uber, work with talented people across the board and help improve our next generation fintech platforms and scaling it to the next level
Basic Qualifications
• 10+ years of total software development experience• 2+ years leading teams of engineers across all levels.• 2+ years of experience in a hands-on engineering or leadership capacity developing distributed systems.
Preferred Qualifications
• 2+ years leading teams of 10 or more engineers across all levels.• Strong servant-leadership management style geared towards supporting, mentoring and growing engineers on the team• Experience working in an agile engineering environment.• Strong leadership skills but also deeply technical. You'll need to have a strong understanding of technical architecture, system design, and problem solving acumen on sophisticated technical challenges. Being able to actively code is a plus.• A track record of delivering results in fast-paced and highly ambiguous environments
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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