Director of Engineering

| Dallas-Fort Worth, TX +3 more | Remote
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Do you thrive in a fast-paced and dynamic startup environment? Do you want to collaborate with a talented set of colleagues who are passionate about delivering value to enterprise customers? Join a supportive and collaborative team dedicated to developing innovative products that meet the needs and wants of TeamSupport's customers.
TeamSupport is looking for: an engineering leader to help define and execute the company vision and product roadmaps while inspiring the team to exceed customer expectations. As the Director of Engineering, you will help define software architecture, product execution plans and our roadmap. You will also be expected to lead in a fluid, fast-paced environment while also communicating and collaborating effectively with internal/external customers. You will work very closely with stakeholders to ensure we incorporate customer input into our product.
Your responsibilities will include:
  • Creating a collaborative environment for the team
  • Implementing best practice engineering methods.
  • Managing multiple teams in an agile environment
  • Supporting established organizational objectives by developing goals and strategies.
  • Managing projects by setting requirements, goals, & timelines.
  • Shaping the future direction of the software platform
  • Designing strategies for future development projects
  • Implementing innovative technologies
  • Responsible for mentoring and growing the teams under you
  • Actively hire, onboard, and build out the engineering team

What we offer:
Joining the TeamSupport team means you are embarking on a journey with a passionate group of people with a strong TEAM-oriented culture. Let your ideas, experience, and expertise help shape the future of support.
  • 100% Employer paid medical/dental coverage for employees
  • Open (unlimited) PTO policy
  • 401k with company match
  • Employer paid short-term disability, long-term disability and Life insurance
  • Voluntary vision and life insurance

Your experience should include:
  • 10+ years of experience in software product development, as both a software developer and in an engineering management role
  • At least 4 years' building and leading software engineering teams;
  • At least 4 years' experience in developing scalable web applications and architectural standards;
  • Passion for technology and building a strong, motivated team of engineers
  • Passion for continuous improvement practices as required to meet quality and time to market imperatives
  • Proven success in translating business requirements into product plans
  • Proactive mindset to drive change, question assumptions and push for innovation solutions;
  • Experience with and a commitment to Agile development methodologies
  • Experience acting as project manager to deliver tech-led initiatives.
  • Experience working with UX/UI team members as a part of the development process
  • Ability to motivate and inspire others through collaboration and influence
  • Strong relationship management, strategy development, project management, problem solving and change management skills
  • Ability to collaborate closely with Product to deliver software
  • Deep understanding of a wide variety of programming languages, technology stacks, and architectural patterns
  • Experience with AWS Technologies, migrations from monolithic applications to cloud native a plus.
  • 7+ years programming experience, preferably in C# (.NET) or Java.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • AWS (Amazon Web Services)Frameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM

What are TeamSupport Perks + Benefits

Open door policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Happy Hours
Professional Development Benefits
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