Director of Engineering , Pricing, Monetization and Market Design

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Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives.

Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere.

The Pricing, Monetization and Market Design team is responsible for the platform that enables Upwork to more effectively govern matching between clients and freelancers through incremental fees. While providing an additional revenue stream, the true purpose of your team is to create a more equitable playing field for our customers, thereby making our marketplace more efficient and successful. We’re in the early days when it comes to advertising and expect a significant impact on the success of the business through the right investment in this area. The team works closely with product managers, designers and economists in managing our large marketplace which facilitated $875M of gross services volume during Q2’2021 alone.

You’ll be leading and growing our pricing and advertising teams to build and expand a portfolio of products. Together with your Product, Design and Economist partners, you’ll refine a strategy and define a roadmap to drive execution with teams across Upwork. If you have a passion for solving hard problems at scale and love to apply your expertise in the Monetization domain, then you’ll thrive in this team and Upwork!

Your Responsibilities:

  • Co-lead the company’s Monetization product strategy. You will participate actively with product and business counterparts to define the long term plan and product roadmap.

  • Provide technical and people leadership to engineers and managers.

  • Work with different application and infrastructure teams to deliver Monetization and Advertising products across the Upwork’s platform.

  • Responsible for hiring, mentoring, and managing a team of top-notch globally distributed engineers.

  • Drive on time delivery and execution of key projects while maintaining superior quality and high site uptime.

What it takes to catch our eye:

  • Deep understanding of cloud hosted microservices and data driven platforms at scale.

  • Extensive experience in building large teams and ideally managing managers.

  • Hands-on experience with Monetization or AdTech platforms.

  • Leading engineering teams across multiple time zones.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 15 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

More Information on Upwork
Upwork operates in the Cloud industry. The company is located in Chicago, IL and San Francisco, CA. Upwork was founded in 2004. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all 43 open jobs at Upwork, click here.
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