DevOps Engineer (Remote) at iHerb

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Job Summary:

DevOps Engineer builds and maintains the overall direction of the company’s production e-commerce & WMS infrastructure. The DevOps engineer will be leading the implementation of systems like Docker, Puppet, SOLR and Redis, The DevOps Engineer will be responsible for improving and maintaining website performance, monitoring website traffic, and be primary resource focused on new Linux/Unix initiatives.

Job Expectations:

  • Oversee and handle all design for any Linux/Unix environment
  • Oversee the sizing and infrastructure solutions for the Web & WMS environments
  • Manages company website in private cloud, hosted cloud web services (AWS, Aliyun)
  • Publishes software upgrades and configuration management to company systems
  • Works directly with software development to ensure quick resolutions to software issues
  • Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network
  • Establishes Web system specifications by analyzing access, information, and security requirements; designing system infrastructure.
  • Establishes Web system by planning and executing the selection, installation, configuration, and testing of server hardware, software, and operating and system management systems; defining system and operational policies and procedures.
  • Maintains Web system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
  • Secures Web system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; maintaining documentation.
  • Upgrades Web system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
  • Establishes and monitors Content Delivery Network systems, monitors traffic and performance, maintains and improves performance of the website using CDN configurations.
  • Monitors website traffic worldwide using global monitoring tools and identifies and diagnoses website accessibility in different regions.
  • Maintains DNS servers and monitors DNS traffic.
  • Builds and maintains load balancers and global traffic managers
  • Works with Webmaster tools to identify website content and SEO issues; works with development team to resolve issues.
  • Monitors and analyses website traffic through analytic tools and reports any identified issues.
  • Updates job knowledge by tracking emerging Internet technologies; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:


  • Experience writing shell scripts, PHP and other scripting languages
  • Ability to run queries and stored procedures against databases
  • Skill in organizing resources and establishing priorities.
  • Excellent verbal and written communication skills
  • Ability to learn and support new systems and applications
  • Ability to work with high traffic websites, update, monitoring, and maintenance strategies.
  • Ability to analyze web traffic and identify problems and unusual trends.                                                 

Equipment Knowledge:


  • Strong knowledge of Linux/Unix Operating Systems, including but not limited to RHEL, Ubuntu, and CentOS.
  • Working knowledge of applications servers like SOLR, Redis, Docker
  • Strong knowledge of HTTP protocol and IP concepts


  • Experience in working with VMWare 5.0 and up
  • Experience in working with load balancers and Global Traffic Managers
  • Experience in working with DNS servers
  • Experience in working with CDNs (e.g. Akamai)
  • Experience in developing, installing, and maintaining HTTP modules in Apache

Experience Requirements:

Generally required 5-7 years of experience in IT Operations

Education Requirements:

Associates Degree in Computer Science or related field required.



Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected] Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 30,000 products, from over 1,200 brands direct to our customers in 185+ countries.
Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. 
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

More Information on iHerb
iHerb operates in the Beauty industry. The company is located in Pasadena, CA. iHerb was founded in 1996. It has 1161 total employees. To see all 9 open jobs at iHerb, click here.
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