Building Bridges, Moving Ahead
Work hard. Play hard. Breathe Easy. That's a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home.

Resurgent Capital Services is looking for a DevOps Engineer to work with our Mason, OH office! We are looking for someone with roughly 3-5+ years who is motivated and can provide release engineering and dig into Level 2 custom software support challenges. We have a very strong team and we plan to keep it that way, so if you want to be part of a first-class team of IT professionals, enjoy working in an agile environment, and want to be challenged often, we want to hear from you!

Who you are:

• Enthusiastic about supporting a wide variety of applications and providing the ultimate customer experience.
• Able to troubleshoot and triage software incidents.
• Take ownership role in the deployment and configuration of software applications.
• Interested in proactive application monitoring and analysis of potential issues.
• Respond to tickets and requests with a sense of urgency.
• Willingness to provide off-hours and weekend support according to a scheduled rotation.

What you bring:

• An associate degree or higher in a related area, preferred
• Customer Service experience providing technical software support and implementing custom solutions to test and production environments
• Solve problems and exercise good judgement within defined procedures and practices
• Ability to communicate clearly and professionally across multiple internal teams and coordinate and prioritize tasks in a fast-paced environment
• Ability and willingness to learn new software applications and concepts quickly
• Basic understanding Microsoft Windows security principals
• Experience writing SQL queries utilizing Microsoft SQL Server in a production environment
• Experience deploying applications
• Implementation of CI/CD concepts
• Familiarity with technologies like Visual Studio, Azure DevOps, Git, PowerShell, C#, .NET Framework
• Knowledge of DNS, networking, virtualization, security and firewalls a plus
• Experience with logging platforms to support analysis of application health
• Understanding of application architecture, such as web services and API development
• Experience in the Agile/Scrum development process and methodologies
• Exposure to Azure cloud technologies
• Strong desire to learn and understand new technologies

What we offer:

• A competitive salary with annual bonus and an excellent benefits program.
• A solid work-life balance, 10 paid holidays, robust benefits program, casual dress working environment.
• Training to keep you current with full access to Pluralsight, Visual Studio Subscription with Azure credits, and opportunities to attend local training events.
• Opportunities to give back to the community by participating in civic and charity events with colleagues.
• Ability to work with phenomenal talent and friendly team of professionals.
• A career path to grow.

We would be honored if you applied to join our team! We are an equal opportunity employer,offering a fantastic work environment, challenging career opportunities and competitive compensation.